Michael Vilkins Email & Phone Number

As a Facilities Coordinator at the State Library of Queensland, I oversee building maintenance and repair tasks, manage access control for staff and visitors, and coordinate various services such as mail sorting and delivery. I also build and manage relationships with internal and external stakeholders to collaborate on tasks and projects, and demonstrate a high level of time management and attention to detail in triaging a high-volume service delivery business unit. Additionally, I contribute… Show more As a Facilities Coordinator at the State Library of Queensland, I oversee building maintenance and repair tasks, manage access control for staff and visitors, and coordinate various services such as mail sorting and delivery. I also build and manage relationships with internal and external stakeholders to collaborate on tasks and projects, and demonstrate a high level of time management and attention to detail in triaging a high-volume service delivery business unit. Additionally, I contribute to Workplace Health and Safety (WHS) for the organisation and process invoices for payment through the internal system. Show less

My main responsibility in this role was to manage the sending and receiving of books to and from libraries throughout Queensland. This involved coordinating with a large network of libraries, ensuring timely delivery and tracking of all materials, and maintaining accurate records of all transactions. In this role, I developed excellent communication and organisational skills, as well as a keen attention to detail and the ability to work efficiently under tight deadlines. My work in dispatch… Show more My main responsibility in this role was to manage the sending and receiving of books to and from libraries throughout Queensland. This involved coordinating with a large network of libraries, ensuring timely delivery and tracking of all materials, and maintaining accurate records of all transactions. In this role, I developed excellent communication and organisational skills, as well as a keen attention to detail and the ability to work efficiently under tight deadlines. My work in dispatch played a critical role in ensuring that our library users had access to the materials they needed, no matter where they were located in Queensland. Show less

Brisbane, Australia

As a Visitor Services Assistant at the State Library of Queensland, I played a key role in providing a welcoming front-line experience for visitors. I connected clients with programs, people, and services throughout the State Library building, ensuring that they had an excellent visitor experience at multiple service points. I responded to enquiries, provided advice and information, and prioritized organizational needs to ensure that visitors received the highest level of service.

As a Venue Officer, I played a crucial role in delivering events across a variety of venues for Venue Management and Retail at the State Library. My focus was on creating a welcoming environment and delivering exceptional service that exceeded customer expectations. This challenging yet rewarding position demanded a high level of organization, attention to detail, and communication skills to ensure seamless event delivery.

Brisbane, Australia

While working at the Library Shop, I demonstrated a high level of energy, enthusiasm, curiosity, and the ability to think on my feet. In addition to providing exceptional customer service on a daily basis, I also took on the role of Stock Coordinator for various special events, including the Brisbane Writers Festival.

Queensland, Australia

In this role I provided crucial administrative support to the team, managing their schedules and ensuring they had the resources they needed to complete their tasks efficiently. I was also responsible for coordinating events and workshops and assisting with the creation and dissemination of marketing materials. I developed a strong understanding of the Library's brand and values, which allowed me to accurately represent the Library's message to the public. Through my work in this role, I gained… Show more In this role I provided crucial administrative support to the team, managing their schedules and ensuring they had the resources they needed to complete their tasks efficiently. I was also responsible for coordinating events and workshops and assisting with the creation and dissemination of marketing materials. I developed a strong understanding of the Library's brand and values, which allowed me to accurately represent the Library's message to the public. Through my work in this role, I gained valuable skills in communication, organisation, and attention to detail. Show less

I am also passionate about producing podcasts and video content. My creative projects include three podcasts and one YouTube show. One of my podcasts, The Wallet Inspectors, is a comedic show where non-fictional celebrities are interviewed. Past guests include actors, scientists, rock stars, comedians, authors, and sporting legends. The Wallet Inspectors were finalists in the Best Comedy category at the 2018 Australian Podcast Awards. Another podcast, Sporting Woods, focuses on Australian… Show more I am also passionate about producing podcasts and video content. My creative projects include three podcasts and one YouTube show. One of my podcasts, The Wallet Inspectors, is a comedic show where non-fictional celebrities are interviewed. Past guests include actors, scientists, rock stars, comedians, authors, and sporting legends. The Wallet Inspectors were finalists in the Best Comedy category at the 2018 Australian Podcast Awards. Another podcast, Sporting Woods, focuses on Australian sports, mainly cricket, but also covers football, rugby, MMA, swimming, and more. I handle all aspects of editing, production, and curation of the podcast and its social media accounts. My third podcast, Roller Boys, is about the adventures of Brisbane's premiere Dungeons and Dragons team. We've even done live appearances at Supanova and other comic cons. Additionally, I produce Simulated Online Cricket, a YouTube series that features real commentary over Cricket19 video game footage, providing a unique and humorous experience for viewers. Show less

Brisbane, Australia

At the Brisbane Convention & Exhibition Centre, I worked in a fast-paced and dynamic environment that delivered new and innovative technology to enhance the visitor experience during events. As an Audio Visual Crew Member, I utilized a wide range of technical knowledge, including computers, projectors, audio, and lighting to operate under tight deadlines and in high-pressure situations.My duties included troubleshooting AV equipment under client instruction for a diverse range of… Show more At the Brisbane Convention & Exhibition Centre, I worked in a fast-paced and dynamic environment that delivered new and innovative technology to enhance the visitor experience during events. As an Audio Visual Crew Member, I utilized a wide range of technical knowledge, including computers, projectors, audio, and lighting to operate under tight deadlines and in high-pressure situations.My duties included troubleshooting AV equipment under client instruction for a diverse range of events. I paid close attention to detail and utilized my problem-solving skills to provide seamless solutions that amplified the visitor experience. I worked effectively within a large and diverse team, and possessed the physical endurance necessary to bump in, set up, and pack down productions of varying scale. Show less

Master Of Information Studies

Popular Music, Music

Featuring a weekly masterclass with industry professionals, I also studied audio production, music history, music theory, composition.