With over 15 years of experience in various aspects of logistics, sales, customer service, and supply chain management, I am currently the Head of Import Air & Ocean at Reiki Logistics Pvt Ltd, a leading provider of end-to-end logistics solutions. In this role, I am responsible for overseeing the import air and ocean operations, ensuring timely and cost-effective delivery of goods, and managing relationships with clients, vendors, and partners.My core competencies include sales support, vendor management, purchase, logistics, commercials, export, import, admin, and operation functions. I have a proven track record of delivering high-quality service, increasing customer satisfaction, and achieving sales targets. I have also successfully handled multiple projects, contracts, and challenges in the dynamic and competitive logistics industry. I hold an MBA in HR and Finance from Anna University and several certifications in business analysis, computer literacy, and first aid. I am passionate about finding innovative and efficient solutions for complex problems and creating value for my customers and stakeholders.