Vin Breaux Email & Phone Number

Colorado, United States

Texas, United States

CO-OWNER• Processed orders for home-based perfumery, soap, and jewelry business.• Maintained inventory and wrote personal software in Python to track orders.• Ensured prompt delivery of items globally.• Handled Customer Issues with a focus on customer satisfaction.• Involved in all aspects of operation including product and scent-design.• Assisted with the construction of a WordPress site for the business as well as several other WordPress sites for individuals related… Show more CO-OWNER• Processed orders for home-based perfumery, soap, and jewelry business.• Maintained inventory and wrote personal software in Python to track orders.• Ensured prompt delivery of items globally.• Handled Customer Issues with a focus on customer satisfaction.• Involved in all aspects of operation including product and scent-design.• Assisted with the construction of a WordPress site for the business as well as several other WordPress sites for individuals related to the company.• Assisted with design and creation of DreamHost company site including options such as a shopping cart with international options for shipping. Show less

Colorado Springs, Colorado Area

SENIOR TECHNICAL SUPPORT ENGINEER • Co-Creator of the support team for start-up Involver. Responsible for designing processes and hiring a team that would be able to scale from single end-user clients up to enterprise-level companies.• Assisted with the preparation of Involver for acquisition by Oracle.• Performed root cause analysis and general troubleshooting of Involver's and Oracle's social platform, third-party APIs, and user scripts written in a variety of markup languages… Show more SENIOR TECHNICAL SUPPORT ENGINEER • Co-Creator of the support team for start-up Involver. Responsible for designing processes and hiring a team that would be able to scale from single end-user clients up to enterprise-level companies.• Assisted with the preparation of Involver for acquisition by Oracle.• Performed root cause analysis and general troubleshooting of Involver's and Oracle's social platform, third-party APIs, and user scripts written in a variety of markup languages such as HTML, JavaScript, and custom in-house languages such as SML (Social Markup Language).• Closely collaborated with various sales, development, and IT teams to implement system-wide improvements and ensure smooth operation of the Support Teams information flow between client and all internal divisions.• Supported online social marketing tools that allowed companies to manage social networks like Twitter, Facebook, LinkedIn, Klout, Instagram, and Tencent using an internal custom-built markup language that grew into a fully-featured UI driven tool-set.• Clients supported include presidential political campaigns, Enterprise level organizations, governmental agencies both domestic and foreign, entertainment personalities, and any organization tasked with managing global social media presence and engagement at any scale.• Along with teammates helped maintain 24-hour round-the-clock service to organizations with strict, and sometimes legally mandated response times.• Worked remotely for the last 7 years building strong self-management skills. Show less

Austin

SENIOR TIER-3 SUPPORT AGENT• Resolved conflicts and negotiated agreements between Apple and their clients to reach win-win solutions to disagreements and clarify misunderstandings.• Maintained full Apple Certification while being able to understand and support every product Apple marketed including both hardware and software between 2000-2010.• Included in the Support teams related to the launch of the iPod and iPhone and am familiar with dealing both with high-volume and new… Show more SENIOR TIER-3 SUPPORT AGENT• Resolved conflicts and negotiated agreements between Apple and their clients to reach win-win solutions to disagreements and clarify misunderstandings.• Maintained full Apple Certification while being able to understand and support every product Apple marketed including both hardware and software between 2000-2010.• Included in the Support teams related to the launch of the iPod and iPhone and am familiar with dealing both with high-volume and new products.• Created visual marketing for all internal events both domestic and foreign support centers including posters, constructed physical 3D displays, websites, interactive video game kiosks, and full-scale organizational campaigns designed to improve team morale, sales, and stats through competition incentivization, while also maintaining superior stats related to my primary support position.• Developed and led team communications and information training programs.• Worked directly with Engineering teams when dealing with high-level issues that went beyond the understanding of the Support division often leading to improvements in Apple products.• Clients included standard consumer end-users, education IT personal, engineers, entertainment industry creatives, and Apple Certified Field Technicians. Show less

Austin, Texas Area

DIGITAL MANAGER & LAB ASSOCIATE• Extensive use of Photoshop, large-scale printers, and digital scanners to restore old and damaged photographs, portraits, and film negatives while also employing manual techniques as required.• Worked and serviced industrial film-lab equipment including the handling, shipping, and disposal of hazardous materials.• Maintained hands-on technical expertise in all sold consumer equipment to provide superior sales advice and service.• Installed new… Show more DIGITAL MANAGER & LAB ASSOCIATE• Extensive use of Photoshop, large-scale printers, and digital scanners to restore old and damaged photographs, portraits, and film negatives while also employing manual techniques as required.• Worked and serviced industrial film-lab equipment including the handling, shipping, and disposal of hazardous materials.• Maintained hands-on technical expertise in all sold consumer equipment to provide superior sales advice and service.• Installed new computer network updates and PCs that allowed the store to become integrated with the internet and begin to provide digital services where only analog services previously existed.• Provided photography services to clients seeking within the store including weddings and children's portrait photography.• Maintained recognition for color-perfect printing techniques by way of yearly company-wide testing.• Responsible for maintenance and repair of all digital in-store equipment including point-of-sale systems, digital scanners, printers, and self-serve kiosks. Show less

Beaumont/Port Arthur, Texas Area

PHOTOGRAPHER & STUDIO MANAGER• Shot photographs in both controlled studios and on-site locations.• Inspected proofs to ensure quality of prints, adjusting, and retouching as necessary.• Managed two studios in separate locations each with its own team.• Primarily worked with children and families to craft portraits, year-round, and for all occasions, through every step from making the initial appointment, the photography session, and finally the sales and delivery of photography… Show more PHOTOGRAPHER & STUDIO MANAGER• Shot photographs in both controlled studios and on-site locations.• Inspected proofs to ensure quality of prints, adjusting, and retouching as necessary.• Managed two studios in separate locations each with its own team.• Primarily worked with children and families to craft portraits, year-round, and for all occasions, through every step from making the initial appointment, the photography session, and finally the sales and delivery of photography packages.• Worked in high-volume, high-stress studio environments, often alone, managing upwards of 60 clients in a single day while maintaining high-quality work and the enthusiasm needed to work with children and high-maintenance clients. Show less

Beaumont

GRAPHIC ADVERTISING DESIGNER• Used Photoshop and AdMaker to create dynamic, modern, and effective advertising marketing designs for daily print publication.• Increased longevity of local accounts by providing individualized customer service and developing direct relationships with account holders.• With a team managed advertising layout and design of daily newspaper The Beaumont Enterprise.• Consistently ensured deadlines were met by leading projects that were always evolving… Show more GRAPHIC ADVERTISING DESIGNER• Used Photoshop and AdMaker to create dynamic, modern, and effective advertising marketing designs for daily print publication.• Increased longevity of local accounts by providing individualized customer service and developing direct relationships with account holders.• With a team managed advertising layout and design of daily newspaper The Beaumont Enterprise.• Consistently ensured deadlines were met by leading projects that were always evolving with an efficient eye on time vs. workload. Show less

Beaumont, Texas, United States

STORE MANAGER• Managed a Radio Shack location in Beaumont, TX.• Responsible for managing work-shifts for a team of 5 employees. • Evaluate financial reports, and make recommendations for changes to procedures, operating systems, budgets, or other financial control functions.• Evaluate data pertaining to costs to plan budgets.• Organize and approve promotional campaigns.• Resolve customer complaints regarding sales and service.

Beaumont, Texas, United States

DARKROOM MANAGER• Managed the Photography lab and darkroom.• Co-Worked with Printing Manager on collaborative client multimedia orders. • Budgeted photo-lab and darkroom costs often 3 months in advance.• Evaluated all photographic output for quality, retouching images, by hand, when needed.• Worked with a wide range of cameras from simple Pentax analog cameras up to Hasselblad medium format cameras.• Resolve customer complaints regarding the quality of photographs.•… Show more DARKROOM MANAGER• Managed the Photography lab and darkroom.• Co-Worked with Printing Manager on collaborative client multimedia orders. • Budgeted photo-lab and darkroom costs often 3 months in advance.• Evaluated all photographic output for quality, retouching images, by hand, when needed.• Worked with a wide range of cameras from simple Pentax analog cameras up to Hasselblad medium format cameras.• Resolve customer complaints regarding the quality of photographs.• Worked with high-pressure clients such as location scouts for the film industry as well as local professional photographers and sensitive medical imagery. Show less

Beaumont, Texas, United States

ADVERTISING DESIGNER / LAYOUT MANAGER• The sole designer for all ads and layout of a weekly print newspaper.• Occasionally managed and trained small teams during high-volume periods.• Often worked 23-hour shifts on days before deadlines to assure these deadlines were met.• Maintained hardware including a Mac IIe as well as typical newspaper layout equipment.• Responsible for client records, invoice tracking, and collections.• Worked directly with clients to ensure… Show more ADVERTISING DESIGNER / LAYOUT MANAGER• The sole designer for all ads and layout of a weekly print newspaper.• Occasionally managed and trained small teams during high-volume periods.• Often worked 23-hour shifts on days before deadlines to assure these deadlines were met.• Maintained hardware including a Mac IIe as well as typical newspaper layout equipment.• Responsible for client records, invoice tracking, and collections.• Worked directly with clients to ensure advertising design met their expectations. Show less

Associate, Graphic Design, 3.4

Activities and Societies: Comic Writers & Illustrators Club Focused studies on advertising design for visual media with an emphasis.

Continuing Education, Studied 3D Animation, Fine Art, Photography, Copy Writing And English

Activities and Societies: Creative Writers Club Studied 3D animation, Fine Art, Photography, Copy Writing and English