With over two decades of experience in technology product delivery and operations, I am a seasoned tech program leader who has driven successful business transformation initiatives across large tier 1 telecom, retail and banking enterprise programs.I have experience managing programs around customer experience and lifecycle management solutions, both at top-tier IT consulting firm and startup ecosystems.In my current role, I lead an enterprise services practice encompassing product delivery, professional services and advisory enterprise programs involving AI powered customer experience management and contact centre solutions.
Listed skills include Telecommunications, Program Management, Bss, Management, and 21 others.