Vinay Kumar S Email & Phone Number

Bangalore Urban, Karnataka, India

Bangalore Urban, Karnataka, India

*Responsible for analyzing data related to customer usage, product performance, and financial metrics and interpreting this data to identify trends and insights that can help the company make better business decisions.*Working closely with stakeholders to understand the company's business processes and identify areas where they can be optimized also.

Bengaluru

• Handling the overall Sales order management with end to end solution
• Booking of Sales orders received for South region through Sales team and agencies post validation of PO,Quotation,SOW(Statement Of work)
• Set the right billing schedule based on the customer’s requirement i.e...(Monthly/Quarterly/Half Yearly/ Annually) and prorate the invoice amounts accordingly and make sure the invoices will reach customers as per.
• Working with collections team in case of PO issues and the payment issues.
• Sales forecasting for goal setting, using past data indicators and defining sales territories
• Direct coordination with Sales team, resolving queries and extending support by offering serviceable rates, inputs with their proposal to construct better grids while closing deals

• Order to cash - Service Order Management – Billing & Sales support Analyst
• Acting as a Single point of contact for Customer accounts. Responsible for providing entitlement of Contracts to Customers by creating contracts, renewing the contracts, making changes to the customer database and.
• Supporting the collection and Account receivable team in collecting aged invoices. Ensuring that customers are invoiced on regular basis for the services rendered. Handling reports pertaining to Revenue Recognition.
• Checking credit limit Thresholds and Financial status of customer before billing. Time and material billing as per customer request. Validating customer signed agreement before providing service.
• Preparing MIS reports like Revenue at risk, Backlog report and Prebilling verification report. Handling escalated customer queries and Disputes. Working with Sales support team to ensure renewal quotations occur in a.
• Develop and maintain effective relationships with internal and external customers in order to manage information and timely resolution of issues.