• Implementing and supporting the development of a comprehensive business continuity strategy and programs, plans and toolsets that support response, develop resiliency and enable recovery from events that disrupt business operations• Validating BCP documentation with special attention to completeness and accuracy, coordinating with business, hold meetings / workshops with individual teams to rectify and update documentation• Establishing a framework and methodology to manage all business continuity lifecycle activities including risk assessment, strategy development, implementation, testing and review, plan, maintenance and updates• Developing and maintaining customized Business continuity Plan for multiple clients, assigning different roles and responsibilities, maintaining the readiness of the command centre and the emergency communication tools; maintaining BCM process and annual review of the BIA and plan

• Ensuring effectiveness of business continuity plan through testing program and identify improvement opportunities and corrective actions; planning; designing and co-ordination for IT DR Drills, COB Test, WAR Test, Table Top Test and prepare supporting documentation; adhering Drill Calendar and Drill Exercise• Conducting Internal Audits and Risk assessment based on ISO 27001, PCI DSS, Contractual Requirements (MSA/SOW), Legal/Regulatory/Statutory Requirements, QMS, IT Security, COSO ERM• Monitoring trends in technology, business practices, and regulatory requirements to ensure that the plan meets current standards• Coordinating communication with external stakeholders during a crisis, including customers, employees, business partners, and media outlets

• Conducting risk assessments for various departments and functions, analyzing potential business impact of unpredictable business interruptions such as natural disasters, security breach, legal claims, and market disruptions• Identifying and implementing recovery operations and methods to allow the company to function at limited or partial capacity in the event that part or all of the infrastructure is damaged or destroyed