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Vinaykumar Kapse is listed as Lead - Cloud Ops at Druva at Druva, a company with 792 employees, based in Pune, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Vinaykumar Kapse.
Vinaykumar Kapse previously worked as Lead - Cloud Ops at Druva and Senior Engineer – Cloud Operations at Druva. Vinaykumar Kapse holds B.A., Hindi from Mumbai Hindi Vidyapeeth.
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To further my professional career with a Lead - Cloud Operations position, bringing 4.5 years of experience in Application/Customer Support and 6+ years of experience in Cloud Operations.
Listed skills include It Service Management, Itil, Emc Storage, Technical Support, and 17 others.
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A career timeline built from the work history available for this profile.
Pune Area, India
- Manage, maintain and restore services in event of failures to comply with uptime SLA with Druva customers.- Monitor requests/tickets/issues reported to Cloud Operations Team to ensure efficient handing of day-to-day operations.- Design, Build and implement new processes or improvements to increase team efficiency.- New hire recruitment, training.
Pune Area, India
- The Senior Engineer - Cloud Operations is responsible for 24/7 availability for Druva, a cloud SaaS.- Assist front line Cloud Monitoring Team to ensure effective Infrastructure and Application monitoring to pro-actively prevent incidents.- Own cloud outages, product escalations to ensure timely resolution and maintain SLA for Druva services- Capacity.
Pune Area, India
- The Cloud Ops Engineer is responsible for 24/7 availability for Druva, a cloud SaaS.- Front line support for Cloud Monitoring – Infrastructure and Application to analyse trends and pro-actively prevent incidents.- Respond, troubleshoot and resolve production alerts, cloud outages, product escalations.- Capacity Planning to ensure optimum performance.
Pune Area, India
- Provide Technical Support to customers for Druva Products (inSync/Phoenix).- Research, diagnose, troubleshoot and identify solutions to resolve customer issues.- Collaborating with internal teams on issues and their solutions.- Assist on Engineering/Product Management feature teams as a customer representative.- Facilitating customer communication.
Pune Area, India
- Research and identify solutions to software and hardware issues, within agreed time limits using internal ticketing system.- Management of IT infrastructure - Network/Application/Hardware.- Document technical knowledge in the form of notes and manuals.- ISO 20000 (Release management) process for delivering IT services to internal customers/teams.- Vendor.
Other employees you can reach at druva.com. View company contacts for 792 employees →
Sarah R.
Colleague at Druva
San Jose, California, United States, United States
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M
Minhazuddin
Colleague at Druva
Pune, Maharashtra, India, India
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MK
Mukul Ks
Colleague at Druva
Muzaffarnagar, Uttar Pradesh, India, India
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PY
Pranav Yerawar
Colleague at Druva
Pune, Maharashtra, India, India
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RS
Ronak Shah
Colleague at Druva
Pune, Maharashtra, India, India
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JA
Jessica Ambulos (Perez)
Colleague at Druva
San Francisco Bay Area, United States, United States
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NS
Nishesh Saxena
Colleague at Druva
Pune, Maharashtra, India, India
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JW
Jessica W.
Colleague at Druva
San Francisco Bay Area, United States, United States
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AB
Akshay Bhandari
Colleague at Druva
Pune, Maharashtra, India, India
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RK
Rajeshree Kolhe
Colleague at Druva
Pune, Maharashtra, India, India
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Quick answers generated from the profile data available on this page.
Vinaykumar Kapse works for Druva.
Vinaykumar Kapse is listed as Lead - Cloud Ops at Druva at Druva.
Vinaykumar Kapse is based in Pune, Maharashtra, India while working with Druva.
Vinaykumar Kapse has worked for Druva, Druva Software Private Limited, and Vyomlabs Pvt. Ltd..
Vinaykumar Kapse's colleagues at Druva include Sarah R., Minhazuddin , Mukul Ks, Pranav Yerawar, and Ronak Shah.
You can use AeroLeads to view verified contact signals for Vinaykumar Kapse at Druva, including work email, phone, and LinkedIn data when available.
Vinaykumar Kapse holds B.A., Hindi from Mumbai Hindi Vidyapeeth.
Vinaykumar Kapse is listed with skills including It Service Management, Itil, Emc Storage, Technical Support, Ccna, Sql, Team Management, and Incident Management.
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