Vinay Karnase Email & Phone Number

Navi Mumbai, Maharashtra, India

Provide retail pos frequency to all Reatail outlet owners & Handling team for Mumbai location.

Navi Mumbai

• Spearheaded sales initiatives for UrbanPiper, a comprehensive restaurant billing software management platform tailored for diverse food service establishments including Fine Dine, QSR, Café Food Courts, Cloud Kitchen, and Ice-cream & Dessert shops.• Expertly demonstrated UrbanPiper's multifaceted POS features such as Billing, Inventory, KOT, Reports, Menu, CRM, and Online Ordering to potential clients, effectively translating technical capabilities into business bene- fits.• Actively engaged in IT services and IT consulting within the F&B industry, positioning UrbanPiper as a key player in restaurant management solu- tions.• Sold UrbanPiper billing software• Targeted diverse F&B sectors• Demonstrated key POS features• Expert in IT services & consulting

New Mumbai Maharashtra

• Spearheaded sales of Petpooja's comprehensive restaurant billing soft- ware, catering to a diverse clientele including Fine Dining, QSR, Cafés, Food Courts, Cloud Kitchens, and dessert shops. • Demonstrated proficiency in showcasing Petpooja's robust POS features such as Billing, Inventory Management, KOT, Reporting, Menu Customiza- tion, CRM, and Integrated Online Ordering to potential clients.• Excelled in delivering IT services and IT consulting within the F&B industry, positioning Petpooja as a leading solution for restaurant management platforms.• Sold Petpooja billing software• Targeted diverse F&B sectors• Demonstrated key POS features• Provided IT & consulting services

India

As a Key Account Manager at PAYTM SERVICES, I was responsible for managing and maintaining relationships with key clients, ensuring their satisfaction and continued partnership with the company. I collaborated with cross-functional teams to develop and implement strategies to meet clients' needs and drive business growth.• Developed and maintained relationships with key clients• Ensured client satisfaction and retention• Collaborated with cross-functional teams for strategy implementation• Drove business growth through effective account management.Onboarded key merchants for PAYTM QR• Managed B2B relationships & growth• Expanded PAYTM's merchant network

Navi Mumbai, Maharashtra, India

Spearheaded sales of CASA products, including Current and Savings Ac- counts, enhancing customer financial management.• Drove cross-selling initiatives for RD, FD, Debit/Credit Cards, and a spec- trum of loans: Auto, Personal, Home, and Education.• Expanded financial portfolio offerings through the promotion of Third-Party Products like Mutual Funds, SIPs, and Life Insurance.• Managed high-volume cash transaction counters with precision, ensuring accurate cash entries and report preparation.• Executed a range of operational activities, including customer service excellence, processing DD, FD, POs, and facilitating RTGS & NEFT trans- actions.• Maintained PIN issuance and duplicate registers, ensuring secure and efficient customer service.• Processed OSC checks and managed lodgement of inward/outward clearing with due diligence.• Oversaw the issuance of cheque books, debit cards, welcome kits, and PINs, contributing to a seamless customer onboarding experience.• Conducted daily customer meetings, fostering strong client relationships and addressing financial needs.• Maintained all security stock registers meticulously, ensuring compliance and inventory control. • Managed daily stock of essential banking kits and instruments, including CASA Kits, DDs, Cheque Books, FD Receipts, Insta Kits, and Debit Cards, ensuring operational readiness.• Boosted CASA sales & cross-sold financial products, enhancing customer portfolio• Executed seamless cash transactions & maintained accurate financial reports• Delivered top-tier customer service, managing complex banking opera- tions• Oversaw secure handling of sensitive materials, including PINs & trans- action docs

Katol Maharashtra, India

Drove operational excellence as Assistant Manager at HDFC BANK LTD, Katol, boosting customer satisfaction and optimizing transaction work- flows.• Demonstrated meticulous attention to detail and compliance with finan- cial protocols as a proficient Teller/WD.• Successfully marketed and sold CASA products, including Current and Savings Accounts.• Enhanced revenue through cross-selling of financial products such as RD, FD, Debit/Credit Cards, and various loans (Auto, Personal, Home, Educa- tion).• Expanded financial portfolio offerings by promoting Third Party Products like Mutual Funds, SIPs, Life Insurance, and related services.• Managed high-volume cash transaction counters with precision and ac- curacy.• Maintained rigorous cash handling procedures, including entries and daily cash report generation. • Streamlined operational activities, ensuring efficient customer service and processing of financial instruments like DD, FD, POs, and electronic transfers (RTGS & NEFT).• Oversaw secure PIN issuance, duplicate PIN registers, and managed OSC cheque processing and lodgment.• Administered meticulous maintenance of Inward & Outward registers, ensuring the issuance of deliverables such as cheque books, debit cards, welcome kits, and PINs.• Conducted daily customer meetings and maintained comprehensive Se- curity Stock Registers.• Ensured prompt resolution of customer queries and proficient use of "Flexcube Software" for banking operations.

Nagpur, Maharashtra, India

As a Relationship Executive at IKYA Human Capital Solutions, a subsidiary of Quess Corp Limited, I was responsible for managing and maintaining client relationships. This role required strong communication skills, as well as the ability to understand and cater to the specific needs of each client. In addition, I played a key role in facilitating successful placements for candidates by matching their skills and experience with the requirements of our clients.• Client relationship management• Effective communication with clients• Understanding of client needs• Facilitating successful candidate placements

Nagpur, Maharashtra, India

As a Relationship Executive at Axis Securities Ltd, I was responsible for maintaining and enhancing client relationships, promoting financial pro- ducts and services, and achieving sales targets. With my excellent com- munication and interpersonal skills, I was able to effectively understand and fulfill the financial needs of clients while providing them with excep- tional customer service. My strong knowledge of financial markets and products allowed me to provide valuable insights and advice to clients.• Built strong relationships with clients• Promoted financial products and services• Exceeded sales targets• Provided exceptional customer service • Understand financial needs of clients• Gave valuable insights and advice• Strong knowledge of financial markets

Maharashtra, India

As a Statistical Field Investigator at the National Sample Survey (NSSO) in India from 2016-07 to 2017-08, I was responsible for collecting and analyzing data on various social and economic aspects of the country. This role allowed me to utilize my strong analytical skills and attention to detail to contribute to important research projects.• Conducted surveys and interviews with individuals and households• Collected and organized data using specialized software• Assisted in designing survey questionnaires• Presented findings to team members and higher authorities

M. A (Economics ), Economics

Education record