Vinay Patel Email & Phone Number

Woodland Hills, Ca, Us

As an experienced IT liaison for Go-To-Market Sales and Marketing functions, I specialize in aligning business needs with cutting-edge technology solutions to drive efficiency and growth. I bring extensive expertise in sales processes, CRM platforms (particularly Salesforce), and marketing automation tools to streamline operations and improve productivity.With a proven track record of conducting in-depth analysis, gathering business requirements, and designing optimal solutions, I ensure clear communication between business and IT stakeholders. I lead cross-functional collaboration to implement scalable systems that align with organizational goals and industry best practices.As a subject matter expert in Salesforce and other platforms like Clari, Outreach, Marketo, and Gainsight, I focus on maximizing their capabilities to meet business objectives. My commitment to continuous improvement and innovation helps drive success in sales and marketing technology solutions.

Alameda, Ca, Us

Director of Enterprise Applications - Business process and Application expert responsible forstreamlining business processes, presenting best practices, and partnering with vendors to identify andimplement various SaaS applications. Responsible for designing, documenting, and standardizing processes, training business users, and providing functional specifications for implementing and evaluating vendors for SaaS applications, including Salesforce, eCommerce, Integration, Sales, Marketing (CRM) and ERP applications Participate on project teams to deliver total business solutions. Partner with end users and processowners to identify continuous improvement opportunities, and design and implement solutions forprocess effectiveness and efficiency.Build, manage and coach, a team of program managers for transformational enterprise products,capability, enhancements, and unparalleled partnership.*Define and implement business application roadmap.*Analyze user needs and understand how they interact with business systems. *Represent the knowledge system as subject-matter expert when working on cross-functional projects.*Work closely with IT teams and the software vendor to resolve software issues quickly andcompletely.*Develop and maintain content templates for the knowledge system.*Create Knowledge Base content that serves internal customers and the IT team.*Evaluate and recommend new technologies to further improve user experiences, enterpriseintegration, performance and scalability, and product qualities and development efficiencies. Researchand recommend alternate solutions.*Provide status reporting to IT management and business owners.*Foster an atmosphere of collaboration within the organization, emphasizing teamwork and professional development.Comply with quality system regulations, standards and procedures

Pleasanton, California, Us

•IT leader with accountability for Workday’s Sales organization. Align with Business to meet the company’s financial and strategic business objectives, to build trusted relationships with functional partners and teams that result in aligned focus on delivering outcomes / experiences supported by a clear technology and information strategy, prioritized plans, process maturity, and disciplined execution•Led a team of vendors, FTE BSA, Development, QA & Solution Architects for restructuring the existing Quote tool using Apttus that provides for a faster time to quote, increase; deal closure, quote volume, deal size, and win rates. While Optimizing the Quote Tool, there was an increase quote quality, contract accuracy, & achieve auto-renewals. The project initiative totaled over $1.5 million

Miami, Florida, Us

Senior Director of IT reporting to CIO, responsibilities include a partnership with business and IT stakeholders for development and production operations of Salesforce and Callidus. Apply a unique blend of business and technology acumen, big picture vision, and the drive to make that vision a reality. Strong and innovative leader, with deep understanding of cloud technologies, enterprise integration platforms, release management, and proven ability to lead a distributed services organization to support complex global business processes. Help in building efficient business processes to improve end-user productivity and maintain appropriate controls to comply with Sarbanes-Oxley (SOX). Lead a team of professionals in deploying Salesforce for Service and Distributor back-office for distributors in a Multi-Level Marketing model. Lead a team of Product Development personnel with Callidus in helping build a new core component for Genealogy into the core Callidus product. Work with Callidus on a Managed Service model to support Shaklees global vision for compensation and commissions

San Jose, California, Us

• Manage all aspects of the SFDC , Incentive Comp, Channels & Marketing applications, in an Agile Scrum methodology in the Sales Operations process areas. Work with other managers in providing planning, implementation and operations of NetApp's information technology strategy. • Analyze the needs of functional departments and establish priorities for feasibility studies and delivery of solutions; provide testing services and technical support for computer systems, subsystems, distributed systems, and systems software; and develop new and/or modify the company's information processing systems. • Manage BSA's, PM's, Scrum Masters, Development and QA personnel to establish best practices, and systems processes for regular releases  Deliver Sales Operations for the Lead to Sell area, new projects for Sales Operations and drive to zero defects in the application with each release. Improve the availability, reliability and supportability of the Sales Operations applications, including Smart, TrueComp, Marketing and Partner Database Management applications Deliver business requirements in a very organized and quality fashion, continuously looking at quality metrics and improvement from a delivery standpoint Collaborate, work closely, engage with EA, BA, BizApps BRM and Foundational Services peers to define and provide solutions to the business Continue to drive improvements in Delivery methodology institutionalizing best practices, governance and repeatable methodologies driving towards full agile and continuous development/deployment. Strike right balance and reinforce sound process, cost efficiency along with innovative solutions• Build and lead cross-functional teams within a matrix organization. Responsible for contributing to setting program goals, plans and schedules, closely monitoring program execution, driving issue resolution and accepting the responsibility for ensuring successful achievement of program goals

Armonk, New York, Ny, Us

IBM Optim Software used to protect privacy and shorten the time to set up test data to save tens of thousands of dollars per year. "Using Optim, to defined selection criteria and automated processes to mask and extract precise sets of test data in a form that can be shared and reused. Primarily responsible for technical pre- and post-sales in the US and Canada, as well an escalation resource for pre-sales in the U.S. Major Contributions:Outlined and delivered the product roadmap for market expansion and penetration, by working with research and development, sales teams, and various other entities, for IBM Optim SoftwarePresented value proposition to customers during major events such as Oracle Open WorldDeveloped the technical value proposition used by all US sales managers.Performed regular web-based training and demos for customers, sales managers and SE's throughout the globe, which uncovered new prospecting opportunities that have resulted in vital new business revenue.Developed the overall business segment, revenue, channels and productrequirements to meet the market demandsCreated and executed business plan, product vision, product plans and roadmaps, thatincluded market research, competitive analysis, program development, channeldevelopment and tactical sales support

Armonk, New York, Ny, Us

IBM's Application Software Provider solution offering hosted versions of packaged applications for Oracle, Siebel, SAP, and Lotus Notes. Responsible for winning business and architecting solutions globally for providing customized hosted solutions. Work closely with Sales engineers to identify customer requirements and present solutions to some of IBM's largest customers.Key Accomplishments:Provided technical sales support in a leadership position in all aspects of defining and pricing Siebel Solutions hosted within IBM Data Center(s).Successfully managed relationships with IT leaders within customer accounts across the globe to ensure delivery of Applications in a Service model. Worked very closely during the Sales process for some of IBM's largest customers including Ely Lilly, Ricoh and Gilead.Worked very closely with the Sales team and IBM's Global Business Services in closing over 25 million dollars in Total Contract Value to IBM for hosted Siebel solutions in an ASP model.

Austin, Texas, Us

Siebel Systems, engaged in the design, development, marketing, and support Customer Relationship Management (CRM) applications. Provided proactive account management to several strategic major accounts. Identified complex implementation issues provided resolutions to customer business requirements.Key Accomplishments:Proactively managed very large customers in a post-sales / implementations role as a key liaison between key customer stakeholders including CxO level individuals Earned the highest levels of customer satisfaction in highly visible strategic accounts such as Sun Microsystems, Symantec Software, and Virgin Mobile USAProvided customer training in the Siebel Education Centers on a regular basis for the Siebel version 7 certification coursesAchieved highest level of Customer certification on the Siebel 7 Software (Customer Certified Siebel 7 Consultant)Worked closely with Product Marketing, Research and Development, and sales teams to ensure that product gaps and defects are documented, tracked to guarantee customer satisfaction.