I'm thrilled to spearhead Inforama Tech Solutions, where we've honed our expertise in IT staffing and talent solutions for over a decade. Our journey has been fueled by a passion for innovation and a steadfast commitment to excellence. As a Co-Founder, I am dedicated to revolutionizing the way we approach staffing, fostering meaningful connections, and driving success for both individuals and organizations. Join me as we continue to redefine the future of talent acquisition together at INFORAMA… Show more I'm thrilled to spearhead Inforama Tech Solutions, where we've honed our expertise in IT staffing and talent solutions for over a decade. Our journey has been fueled by a passion for innovation and a steadfast commitment to excellence. As a Co-Founder, I am dedicated to revolutionizing the way we approach staffing, fostering meaningful connections, and driving success for both individuals and organizations. Join me as we continue to redefine the future of talent acquisition together at INFORAMA Tech Solutions.Company Focus: Inforama Tech Solutions specializes in IT staffing and talent solutions, dedicated to delivering excellence and fostering impactful connections.Core Principles: The company is guided by principles of innovation, adaptability, and a profound comprehension of the employment landscape.Vision: Inforama Tech Solutions seeks to revolutionize traditional staffing models, aiming to redefine industry standards while nurturing an environment conducive to both individual growth and organizational prosperity.Mission: At the heart of its mission lies the commitment to connecting exceptional talent with opportunities that resonate with their aspirations, thus driving mutual success and fulfillment. Show less

Responsible for strategic account management on RPO & large MSPs and staffing accounts serving mainly the IT, manufacturing, Healthcare and finance industries in the US -1. Develop strong relationships with assigned clients and identify opportunities for farming and new business development on all accounts 2. Handle client management, service delivery, operations, and employee management for recruiting teams 3. Work closely with recruiting team leads to prepare client retention… Show more Responsible for strategic account management on RPO & large MSPs and staffing accounts serving mainly the IT, manufacturing, Healthcare and finance industries in the US -1. Develop strong relationships with assigned clients and identify opportunities for farming and new business development on all accounts 2. Handle client management, service delivery, operations, and employee management for recruiting teams 3. Work closely with recruiting team leads to prepare client retention reports and develop client retention strategies 4. Monitor client performance goals and ensure all recruiters achieve their performance goals on assigned clients 5. Follow the client induction process and ensure new clients are delighted with iPlace’s service and quality 6. Ensure a consistently high level of performance on existing clients 7. Anticipate client concerns, communicate the concerns to the head of recruiting, and proactively resolve the problem areas 8. Ensure revenue and operational goals are met 9. Assign tasks and clients to recruiters based on their strengths 10. Ensure recruiting team develops a culture of accountability, pay-for-performance, and respect for all employees while maintaining a pleasant work environment Show less

Innovizant LLC (headquartered in Chicago, USA) is a leading-edge, global IT Services organization with Sales and delivery offices in Asia. Innovizant LLC is a Full-service IT provider, focused on delivering Innovative and value driven business analytical solutions leveraging data science, data engineering and decision science to provide winning actionable insights assisting our financial services clients banking, Insurance and credit union business in achieving their business… Show more Innovizant LLC (headquartered in Chicago, USA) is a leading-edge, global IT Services organization with Sales and delivery offices in Asia. Innovizant LLC is a Full-service IT provider, focused on delivering Innovative and value driven business analytical solutions leveraging data science, data engineering and decision science to provide winning actionable insights assisting our financial services clients banking, Insurance and credit union business in achieving their business goals.Specialties: Strategy Building Talent AcquisationRelationship ManagementEngagement ManagementAccount ManagementStaff Augmentation ServicesTalent ManagementOffshore Project OutsourcingBusiness DevelopmentNew Client Penetration & DevelopmentTeam ManagementOperation Management Show less

Coordinate and oversee all aspects of the Corporate Client Recruitment Efforts (Permanent and Contract), including Sourcing, Screening, Interviewing, Matching and Qualifying IT professionals. •Helping the sales team in various RFP Proposals which needs recruiting insights.•Negotiation of salaries and rates with consultants according to the best interest of company that involves w2, salaried or corp to corp.•Involved in adding new vendors to vendor ship management and completing the… Show more Coordinate and oversee all aspects of the Corporate Client Recruitment Efforts (Permanent and Contract), including Sourcing, Screening, Interviewing, Matching and Qualifying IT professionals. •Helping the sales team in various RFP Proposals which needs recruiting insights.•Negotiation of salaries and rates with consultants according to the best interest of company that involves w2, salaried or corp to corp.•Involved in adding new vendors to vendor ship management and completing the process. •Source candidates via database, Internet, cold calling, networking, referrals and other creative sourcing activity techniques to generate additional candidates•Provided expert level of knowledge in Full Lifecycle Recruitment including, but not limited to, Candidate Identification and Sourcing, Prescreening, Interview Coordination, Offer Process Management, Pre-Employment verification, Wage and Salary Trends and Relationship. Show less

• Worked for the RPO vertical of VBeyond corporation and co-ordinated with the onshore and offshore managers to understand the client's need and requirement.• Build contract employee workforce through ads, career fairs, Internet relationships and other sources. • Build sales prospect pool through careful applicant G2’s, Internet research, and networking. • Took personal responsibility for and met all individual activity goals and Sr. Recruiter productivity targets as defined by… Show more • Worked for the RPO vertical of VBeyond corporation and co-ordinated with the onshore and offshore managers to understand the client's need and requirement.• Build contract employee workforce through ads, career fairs, Internet relationships and other sources. • Build sales prospect pool through careful applicant G2’s, Internet research, and networking. • Took personal responsibility for and met all individual activity goals and Sr. Recruiter productivity targets as defined by manager and assisted the rest of the recruiting team to reach their goals • • Actively participated in all team meetings; actively shares ideas and concepts. • Communicated with clients regarding specific job orders, candidate submittals and other candidate matters (conference calls, etc...) • Played an active role in developing goals for new Recruiters though leadership and guidance. • Ensured new Recruiters are knowledgeable on how to use and set up their databases (ensures database integrity) • Continuously explored new recruiting sources, job boards, and forums to assist the recruiters in growing their candidate pools. • Continuously explored new prospects and business leads to assist the sales team grow their client pools. • Actively participated in networking groups and other business and community programs to increase skill knowledge. • Diligently pursued a broad and deep understanding of all aspects of your division, your core competencies/skill sets, and our company as a whole. • Ensured all hiring paperwork is filled out thoroughly and all required screening protocols are completed including E-verify and I-9’s for all new hires as well as, drug tests and background checks when required by the client. • Adhered to and enforces all policies and procedures set forth by the VBeyond Corporation Companies and the Division • Complied with established Quality Management System Policies and Procedures; verifies work for accuracy to ensure quality of output. Show less

Working as an Accountant in UP Co-operative Societies

• Worked in a US Collections Voice Calling process.• It was a blended (Inbound & Outbound) voice process.• Worked for GE Capital Retail Bank credit card Collection process.• Aided customers calling in for their debt payments and helped them with the same.• Also calling 30-60 days delinquent account customers to solicit payments and advising them of the possible consequences of delayed or non-payment.• Assisted AMs with SLAs Management, Process Improvements, and Internal KPIs… Show more • Worked in a US Collections Voice Calling process.• It was a blended (Inbound & Outbound) voice process.• Worked for GE Capital Retail Bank credit card Collection process.• Aided customers calling in for their debt payments and helped them with the same.• Also calling 30-60 days delinquent account customers to solicit payments and advising them of the possible consequences of delayed or non-payment.• Assisted AMs with SLAs Management, Process Improvements, and Internal KPIs like attrition, shrinkage, AHT, and Quality for the processes. Helping new joiners to understand the process and improve performance.• Report Senior Manager and Assistant Manager about the daily activity like required targets, Call listening, taking hurdles, SUP calls, and team building.• Also actively involved in Manpower Planning, Roster, and Capacity Planning.• Knowledge of all Bankruptcy Laws, State Laws with reference to the Fair Credit Reporting Act, and the Fair Debt Collection Practices Act Show less

• Worked for the inbound domestic process of Airtel Digital TV• Managed a team of eighteen agents working for the DTH inbound process.• Helping new joiners to understand the process and also help them to improve their performance.• Managed daily shrinkage, attrition, TAT, and AHTs.• Worked with Oracle CRM, Softphone, and Avaya.• Maintaining the records for Process SLAs, team KPIs, and attritions.• Handled escalations of customers and provided them with the best… Show more • Worked for the inbound domestic process of Airtel Digital TV• Managed a team of eighteen agents working for the DTH inbound process.• Helping new joiners to understand the process and also help them to improve their performance.• Managed daily shrinkage, attrition, TAT, and AHTs.• Worked with Oracle CRM, Softphone, and Avaya.• Maintaining the records for Process SLAs, team KPIs, and attritions.• Handled escalations of customers and provided them with the best solution.• Provided solutions maintaining the maximum C-Sat scores.• Handled escalation desk.• Actively involved in communicating with field team/client for the betterment of the process and fast resolution to customers. Show less