Vinay Raaj Dangwal Email & Phone Number

With over 17 years of robust experience in retail management, I’ve been instrumental in orchestrating the success and expansion of major brands across northern and eastern India. I’m passionate about creating seamless customer experiences and efficient operational frameworks. Business operation discussions with key Managers to board strategic sales management team.From mastering inventory intricacies to elevating customer service standards, and even spearheading strategic new store locations—I thrive on the challenges and dynamism the retail world offers. My journey includes pivotal roles at Forbes 100 companies where I've nurtured teams, led retail stores business operations, and significantly impacted profitability i am responsible for. At Duroflex Pvt Ltd, I currently oversee 27 retail outlets, managing a vast range of products and a sizeable Zonal team and zone performances, all while keeping an eye on key performance indicators that spell success. My previous tenure at Pepperfry and Reliance Retail allowed me to flex my strategic acumen, improving process alignment, and increasing revenue sales streams significantly.What keeps me motivated is the possibility the responsibility of innovating customer interactions through data-driven insights from tools like Power BI and Tableau, which help in making informed decisions that boost customer satisfaction and business growth.With an Executive MBA from IIM Kashipur focusing on Strategic Management Skills, my approach is both analytical and personalized, fostering environments where customer relations and strategies operational efficiency coexist harmoniously.