Vince Garcia

Vince Garcia Email and Phone Number

Director, National Accounts – Americas Region @ Plaza Premium Group
Toronto, ON, CA
Vince Garcia's Location
Toronto, Ontario, Canada, Canada
About Vince Garcia

I am a multilingual executive with extensive experience leading operations across the financial, hospitality, and technology sectors. I specialize in building high-performing teams through personal coaching, strategic team development, and fostering cross-functional collaboration.My expertise spans a range of industries, including travel and lifestyle services for affluent customers, premium airport lounges, loyalty programs, and customer benefits. I have a strong track record of driving business growth and profitability by implementing transformational strategies, optimizing digital initiatives, and ensuring compliance with regulatory standards.Skilled in capturing premium market share, I excel at increasing sales and revenue to multimillion-dollar levels, while delivering cost-saving efficiencies. I am adept at managing budgets and P&Ls across international markets, and I am recognized for my leadership, cultural awareness, problem-solving abilities, and collaboration across diverse business units.In addition, I work closely with key stakeholders and C-suite executives to achieve world-class performance metrics. As a public spokesperson, I represent company services, build strategic partnerships, and enhance industry leadership, consistently driving brand awareness and business growth.

Vince Garcia's Current Company Details
Plaza Premium Group

Plaza Premium Group

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Director, National Accounts – Americas Region
Toronto, ON, CA
Employees:
2976
Vince Garcia Work Experience Details
  • Plaza Premium Group
    Director, National Accounts – Americas Region
    Plaza Premium Group
    Toronto, On, Ca
  • Plaza Premium Group
    General Manager - Eastern Canada
    Plaza Premium Group Feb 2023 - Present
    Toronto, Ontario, Canada
    In my role as the General Manager for Plaza Premium Group in Eastern Canada, I oversaw the operations of all locations, ensuring top-notch service delivery and customer satisfaction. I led expansion efforts into new markets, driving business growth and increasing our market presence. Through strategic initiatives, I enhanced customer experiences and fostered customer loyalty, contributing to the company's success in the region.
  • American Express
    Vice President & General Manager, Travel And Lifestyle Services Latin America, Canada, And Asia Hub
    American Express Jan 2017 - Mar 2021
    Toronto, Canada Area
    As Vice President & General Manager at American Express, I successfully expanded our digital footprint, optimized operations, and drove collaboration with key stakeholders to enhance customer satisfaction and increase sales revenue.• Led a diverse team of 980+ colleagues, overseeing an annual budget of over USD $300 million.• Directed Loyalty Program management, achieving the highest burn rate and driving promotions on the AMEX Membership Rewards platform.• Managed operations at seven Centurion lounges, ensuring a seamless customer experience.
  • American Express
    Vice President & General Manager, Travel & Lifestyle Services, Latin America
    American Express Feb 2014 - Jan 2017
    Mexico, Mexico City, Mexico
  • Grupo Reforma
    Editorial Board Member
    Grupo Reforma Feb 2016 - Dec 2016
    Mexico City Area, Mexico
    As an Editorial Board Member at Grupo Reforma, I worked alongside Mexican thought leaders to shape the weekly travel section of Reforma's 'De Viaje' segment. By curating compelling topics and engaging in strategic discussions, we aimed to provide readers with insightful and engaging content on various hospitality and tourism segments.
  • Despegar.Com
    Country General Manager / Managing Director
    Despegar.Com Dec 2012 - Feb 2014
    Mexico City Area, Mexico
    I was recruited to lead the transformation of a leading start-up online travel agency in Mexico, preparing for their Company IPO launch. With full P&L responsibility and a team of 535 employees, I managed a budget of USD$466 million in annual sales and USD$17 million in marketing initiatives. My focus on SEM performance, pricing strategies, and product development led to significant growth and success.
  • Gbta | Global Business Travel Association
    President, Gbta Allied Leadership Council Mexico & Co-Founder Of Mexico Chapter
    Gbta | Global Business Travel Association May 2007 - Jan 2013
    Mexico City, Mexico
    In my role as President of GBTA Allied Leadership Council Mexico & Co-Founder of Mexico Chapter at GBTA, I spearheaded the growth of the Mexico Chapter by increasing membership and organizing impactful trade shows. Collaborating with industry suppliers, I drove best practices in the travel industry and educated corporate travel buyers through strategic education sessions.
  • Bcd Travel
    Country General Manager
    Bcd Travel May 2004 - Dec 2012
    Mexico City, Mexico
    In my role as Country General Manager at BCD Travel in Mexico City, I was tasked with leading the integration of two family-owned businesses into our corporate operations. This involved managing a complete P&L responsibility, overseeing 450 employees, and maintaining strong relationships with key clients and executives. Through effective change management and operational leadership, we achieved significant growth and success in the market.
  • Rosenbluth International
    Country General Manager
    Rosenbluth International 2000 - 2003
    Mexico City, Mexico
    I was recruited as the Americas SVP and President to lead the acquisition and integration of a family and consumer bank owned travel agencies in Mexico. My role involved change management, restructuring, and identifying strategic partnerships to drive business growth. With complete P&L responsibility, I successfully prepared the company for acquisition and achieved financial success.
  • American Airlines
    Area Sales Manager - Sfo
    American Airlines Jun 1997 - Nov 2000
    San Francisco Bay Area
    In my role as an Area Sales Manager at American Airlines, I was responsible for managing relationships with fortune 500 companies and top law firms in the Bay Area. I evaluated and implemented corporate and agency agreements, collaborated on developing collateral material for AA products and services, and actively engaged in public relations responsibilities at various events and functions to strengthen client relationships.
  • Inter Pacific Communications -Designet
    Co-Founder And Director
    Inter Pacific Communications -Designet Dec 1993 - Dec 1996
    Mexico City, Mexico
    As the Co-Founder and Director of Inter Pacific Communications -Designet, I spearheaded the growth of the company by establishing a strong sales team, creating impactful marketing campaigns, and managing all financial operations. With annual revenues of USD$2.4 Million, we serviced over 250 corporate accounts, solidifying our position in the telecommunication and digital design industry.
  • Miami Dade College
    College Lecturer
    Miami Dade College 1994 - 1996
    Mexico City, Mexico City, Mexico
    The American International College of Mexico (AMERICOM) is a sovereign institution operating under the auspices of the Universidad del Valle de México is an official international academic affiliate of Miami-Dade Community College offering a university parallel program with courses taught in English following the M-DCC curriculum pattern. I developed and taught courses to college level students in several subjects: Sociology, Economics, International Business, and History.

Vince Garcia Education Details

Frequently Asked Questions about Vince Garcia

What company does Vince Garcia work for?

Vince Garcia works for Plaza Premium Group

What is Vince Garcia's role at the current company?

Vince Garcia's current role is Director, National Accounts – Americas Region.

What schools did Vince Garcia attend?

Vince Garcia attended University Of California, Berkeley, Harvard Business School Executive Education, Schulich School Of Business, Universidad Nacional Autónoma De México.

Who are Vince Garcia's colleagues?

Vince Garcia's colleagues are Jasmine Lee, Cia Ariola, Vun Siew Fui, Paula Zampol, Rekha Rai, Sayrafiena Alana, Antonio Carlos.

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