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Vincent Yam is listed as Head of Support | Led Global Support Team, Enhanced Customer Satisfaction at Advanced Navigation, a with 60 employees, based in Sydney, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Vincent Yam.
Vincent Yam previously worked as Head of Support at Advanced Navigation and Senior IT Operations Manager APAC at Cubic Transportation Systems. Vincent Yam holds Bachelor Of Computer Systems Engineering, Computer Engineering from University Of Technology Sydney.
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As the current Head of Support at Advanced Navigation, I have honed my technical expertise in inertial navigation systems and robotics technologies. My dedication to enhancing customer satisfaction has led to the streamlining of support processes and the successful resolution of complex customer issues.With my background as a Senior IT Operations Manager, I have developed a robust problem-solving approach and a deep understanding of infrastructure services. These competencies have been instrumental in my leadership role, where the fusion of strategic vision and technical acumen contributes to Advanced Navigation's industry-leading support services.
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Sydney, New South Wales, Australia
• Led the global support team at Advanced Navigation, providing pre and post sales support for inertial navigation systems and robotics technologies.• Developed and implemented strategies to enhance customer satisfaction and streamline support processes.• Collaborated with cross-functional teams to ensure seamless communication and resolution of customer issues.
Sydney, New South Wales, Australia
Manage the Operations IT for the Sydney Electronic Ticketing System (Opal) for real time incident management systems for Transport Management (ICMP, CMCS).
Sydney, New South Wales, Australia
Lead design and specification requirements analysis for DTRS (Digital Train Radio System) project. Ensuring project compliance and tracking this compliance with requirements traceability in DOORS.
Sydney, New South Wales, Australia
C# software engineer for Instructor Operator Station of AIR87 helicopter simulator
Other employees you can reach at advancednavigation.com.au. View company contacts for 60 employees →
Alex Tennant
Colleague at Advanced NavigationPerth, Western Australia, Australia
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Müge Brook
Colleague at Advanced NavigationLondon, England, United Kingdom
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Vito Guarrera
Colleague at Advanced NavigationGreater Sydney Area, Australia
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Michael Reichman
Colleague at Advanced NavigationGreater Sydney Area, Australia
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Darren Rose
Colleague at Advanced NavigationGreater Sydney Area, Australia
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Nameeta Bhole
Colleague at Advanced NavigationSydney, New South Wales, Australia
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Guillermo Garcia
Colleague at Advanced NavigationWashington Dc-Baltimore Area, United States
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Toby Scantlebury
Colleague at Advanced NavigationGreater Perth Area, Australia
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Thomas Powell
Colleague at Advanced NavigationSydney, New South Wales, Australia
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Bernard Lo
Colleague at Advanced NavigationAustralia
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Quick answers generated from the profile data available on this page.
Vincent Yam works for Advanced Navigation.
Vincent Yam is listed as Head of Support | Led Global Support Team, Enhanced Customer Satisfaction at Advanced Navigation.
Vincent Yam is based in Sydney, New South Wales, Australia while working with Advanced Navigation.
Vincent Yam has worked for Advanced Navigation, Cubic Transportation Systems, Ugl, Thales, and Catuity Inc..
Vincent Yam's colleagues at Advanced Navigation include Alex Tennant, Müge Brook, Vito Guarrera, Michael Reichman, and Darren Rose.
You can use AeroLeads to view verified contact signals for Vincent Yam at Advanced Navigation, including work email, phone, and LinkedIn data when available.
Vincent Yam holds Bachelor Of Computer Systems Engineering, Computer Engineering from University Of Technology Sydney.
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