Vincent Brooks Email & Phone Number

Middlesex, England, United Kingdom

• Sadly made Redundant as a result of the Covid-19 Pandemic.
• Tail Lift installation across differing types of manufacturers to Rigid body LGV/HGV’s
• Use of Specialist tools such as Mag-Drills.
• Strip-down and Re-fit of interiors and exterior across different types of vehicle.
• Installation of Bespoke hardware and furnishings to pre-spec CAD drawings.
• Renovation of Articulated Trailer Units. Corrosion preparation/paint prep. Removal of existing fixtures.

Byfleet, England, United Kingdom

• On-site client management relating to Servicing, Maintenance, Repairs on Hire Fleet or New Rentals.
• Maintenance and Repairs to customers own Forklift Trucks.
• BLC Hire Fleet full servicing and maintenance as per contractual agreement.
• On Call for urgent repairs or break-downs.
• Experienced working on Hyster, Nissan, Daewoo, Linde, Samuk, Caterpillar, Mitsubishi and Toyota Forklifts.
• Experience of working on 1.5T to 3.5T lifting capacity.

• Knowledgeable of building a variety of Bus models in accordance to Alexander Dennis SOP’s.
• Capable of working in a variety of build areas ie; Marry Up, Engines, Axles, Snagging, PDI Prep.
• Experienced in building to Technical Drawing specifications.
• Experience of working across multiple Alexander Dennis locations throughout the UK at short notice.
• Experience of working on variety of buses from chassis to fully built stage requiring modifications.
• Experienced on E400, E400H, E200, E200 GyroDrive, E400 Open Top buses.

Woking, England, United Kingdom

• Full strip down of P13/P14 cars 570S & 720S to replace faulty wiring harnesses.
• Strip down and removal of Air Brake actuators, involving full rear end strip down and refit.
• Removal and refit of Tenaco Kinetic suspension systems including pipework and gas filled reservoirs.
• Performed full end to end calibrations using computer tablets, including diagnostics checks.
• Completed roof alignment on the 570S to manufacturing tolerances.
• Panel adjustments and alignment to meet PDI checks standards.

Guildford, England, United Kingdom

• Knowledgeable of building a variety of Bus models in accordance to Alexander Dennis SOP’s.
• Capable of working in a variety of build areas ie; Marry Up, Engines, Axles, Snagging, PDI Prep.
• Experienced in building to Technical Drawing specifications.
• Experience of working across multiple Alexander Dennis locations throughout the UK at short notice.
• Experience of working on variety of buses from chassis to fully built stage requiring modifications.
• Experienced on E400, E400H, E200, E200 GyroDrive, E400 Open Top buses.

Guildford, England, United Kingdom

• Line Runner to One then Multiple production lines.
• Regular retrieval of specific requested parts from Stores upon request by Production Fitters.
• Regular review of shortages, ensuring Production Manager’s shortages board is kept up to date.
• Ensure items from Shortages back-order processed efficiently to minimise impact to production line builds.
• Regular review of Shortages board, checking on stock from Materials.
• Quickly gained good knowledge of what parts go where, and do what within the build.

Weybridge, England, United Kingdom

• Preparing vehicles for daily scheduled route.
• Ensuring vehicle functions all work according to the highways requirements (VOSA).
• Checking of loaded stock to delivery sheets, barcode scanning to ensure all correct items loaded.
• Planning alternate routes in case of delays due to accidents or breakdowns.
• Ensuring customer booking times are met, informing customers should you not be able to arrive to schedule.
• Providing 1st class service to customers at all times.

Weybridge, England, United Kingdom

• Preparing vehicles for daily scheduled route.
• Ensuring vehicle functions all work according to the highways requirements (VOSA).
• Checking of loaded stock to delivery sheets, barcode scanning to ensure all correct items loaded.
• Planning alternate routes in case of delays due to accidents or breakdowns.
• Ensuring customer booking times are met, informing customers should you not be able to arrive to schedule.
• Providing 1st class service to customers at all times.

Chertsey, England, United Kingdom

• Preparing vehicles for sales department.
• Performing minor repairs/chips and scratches.
• Replacement of worn/defective items in preparation for resale.
• Repairing Upholstery, minor tears, rips, burns, holes.
• Preparing of vehicles for collection for sale at auction.
• Valet preparation of trade-in’s for resale.

Addlestone, England, United Kingdom

• Manages stock levels for shop
• Manages orders for contractor’s and external shops for collection or delivery.
• Fully responsible for returns department.
• Works closely with other internal department leaders.
• Manages own achievement of Sales Targets
• Reports directly to Store Manager.

Walton-on-Thames, England, United Kingdom

• Acting key holder for out of hour’s issues.
• Internal Department Head – Counter Sales.
• Responsible for the morning setup of tills ready for shop opening.
• Senior member of staff responsible for checking and processing of daily takings at the end of each shift.
• Manages any customer escalations relating to stock issues, faulty good, returns, refunds.
• Managed stock control, placed orders with suppliers.

Molesey, England, United Kingdom

• Preparing vehicles for repairs, re-sprays, modifications.
• Learned the techniques of panel beating, for repairs, modifications.
• Flattening down newly sprayed cars, after lacquering, ready for polishing. Reduction of Orange Peel effect.
• Assisted with modification works, including welding, filling, shaping, panelling.
• Assisted with external and internal body customizing.
• Stripping vehicles back to the bare chassis ready for re-sprays, modifications.

Education record

GCSE's Maths, Geography, D&T: Resistant Material Technology – C English Literature, Applied Science – C English, Religious Education – D.

Mechanical Engineering, C

Customer Service Management

Health & Safety in the Workplace Completed June 2010 NVQ Unit Credit – Prepare yourself to deliver good customer service Course.