Vincent Lafond Email & Phone Number

Canada

Lévis, Quebec, Canada

- Build, coordinate and manage the best team of project managers.- Innovate and develop new project management processes and tools to bring Creaform project management to the next level.- Write and review the specifications of the amazing Creaform innovative projects.- Track the schedule and review progresses to deliver the best of the best while respecting the budget, timeline and quality requirements.- Coordinate legendary teams to optimize the project development operations.- Analyse capacities to orientate the off the charts Creaform product development plan.

- Build and review the specifications of the amazing Creaform innovative projects.- Track the schedule and review progresses to deliver the best of the best while respecting the budget, timeline and quality requirements.- Coordinate legendary teams to optimize the project development operations.- Analyse capacities to orientate the of the chart Creaform product development plan.

Canada

- Plan and coordinate internal actions in complicated support cases- Coordinate the technical serviceability of all new product launches- Manage multiple after-sales operations project simultaneously- Coordinate knowledge deployment and continuous technical training worldwide- Develop technical support for Automated Quality Control market- Develop, optimize and update worldwide technical support processes- Track and enhance technical support services performances- Manage the internal systems fleet

- Coordinate the serviceability of all new product launches- Manage multiple operations project simultaneously- Develop, optimize and update worldwide repair processes- Track and enhance the global repair services performances- Manage the internal systems fleet- Coordinate the global repair components inventory- Adapt the repair services to the different subsidiaries

Lévis

Technical Support- Find solutions for technical issues live on the phone (with or without remote desktop) or by email.- Run tests on defective equipment to identify problem causes.- Run tests in various stages of product and software development.- Manage and program the support knowledge base.- Draft and prepare technical support communications.- Train colleagues for both advanced troubleshooting and customer experience.- Track and manage the quality control of specific products with the help of the Product Manager and Product Expert.Production Launch- Manage all ongoing engineering changes.- Coordinate the engineering changes processes.- Manage the priorities of production requests for R&D.- Create and update production procedures.

Lévis

- Manage all the engineering changes.- Coordinate the whole production launch of different initiatives.- Manage the priorities of all production requests for R&D.- Track the global timetable of production and deliverables.- Create and update production procedures.

- Ensure the proper functioning of the activity.- Supervise employees.- Work with the customers.- Install and operate multiple type of games.- Operate electric forklifts, trucks and trailers.

- Test the functionality of the developed medical device.- Develop test procedures.- Automate data analysis using algorithm.- Write official procedure and verification documents.