- Works with executive management to develop strategy around organization’spresence in the content creator space in line with it’s goals to bridge the gap betweencreative and competitive talent.- Maintains high level administrative management of creative talent roster, and highlyexperienced in dealing with all levels of talent acquisition.- Leads a small team of managers; directing standards on successful talent relationshipsand regularly providing insight on best infrastructure to support talent’s needs.- Personally manages small roster of the organization’s top tier creative player talent;leveraging years of experience to implement programs to help them excel both intheir content creation and competitive careers.- Works with talent to assist in the development and execution of creative projects;leveraging the organization’s resources to facilitate

- Managed day‐to‐day operations of organization’s League of Legends team whileimplementing programs to streamline player scheduling, health, practice, andlifestyle; focused on optimizing their performance and quality of life.- Partnered with departments across the organization to coordinate talent’sinvolvement in content, social media, merchandising, and partnerships campaigns;taking great care to defend player’s time and competitive readiness.- Mediated disputes between all levels of the team’s members, and regularly worked tofind creative solutions leaving both parties satisfied and maintain team morale.- Worked with Riot to coordinate players participation on game days and leagueobligations, frequently going above and beyond to support player engagement andcompetitive integrity.- Thoroughly experienced in international team endeavors including facilitating visas,organizing travel accommodations, catering, and practice spaces across NorthAmerica, Europe, and Asia.

- Hired prior to venue’s launch to build community programs to grow a strong initialpresence in the local gaming community.- Launched the venue’s regular lineup of weekly events designed to promotecommunity growth and a regular customer base.

- Played an integral role in the company's development, from inception through launch, focused on building a strong initial presence in the local gaming community to ensure brand engagement- Maintained day to day administrative operations including staff oversight, customer service, inventory management, facility maintenance, and clerical tasks; while coordinating specialized teams on projects throughout the company- Spearheaded the development and moderation of gaming communities using programs designed to promote organic interaction, fostering stronger community and brand loyalty- Charged with the coordination of events, both in house and with external venues, with an emphasis on running stable events under any conditions through detailed planning and adept problem solving- Served as production manager as well as talent coach for streaming media team; devoted to delivering quality content by streamlining the user experience of the channel’s broadcasters

- Managed multiple simultaneous tournament pools and brackets throughout the series' events; optimizing match order for efficiency and player experience- Aided production team with selection of featured matches using insight and observed player data - Settled player disputes according to tournament guidelines while maintaining player rapport through respectful communication

- Assisted guests on electronics and entertainment purchases while focused on guest satisfaction and brand image- Maintained department aesthetic standards while strategically restructuring product placement in order to drive sales- Trained new team members and encouraged all peers to develop new skills essential for teamwork and overall company goals- Regularly aided and collaborated with other departments on projects in both leadership and support roles- Excellent performance formally acknowledged on multiple occasions in the areas of customer service, department presentation, and sales