Vincent Murdaca Email & Phone Number

Ottawa, Ontario, Canada

Stanstead, Qc

Establish, develop and maintain business relationships with current and potential customers (Kitchen & Bath showrooms).Evaluate and propose new business partners in order to optimize market coverage and achieve growth results in the district.Act as a business consultant by helping customers develop and execute an annual action plan to increase sales of our products and identify potential improvements that can be made to stimulate business growth.Increase customer engagement and knowledge of our products through effective sales training.Ensure displays of our products are up-to-date and in-line with our corporate image.Allocate time and resources to key district events as well as marketing initiatives (Lunch & Learn, Promos, Trade shows).

Montreal, Quebec

Assume the responsibility for the success of the Harry Rosen customer’s experience through the coaching, training and motivation of store selling associates.Trained and developed strong sales candidates, at current and previous positions, who grew and developed into key contributors as team leaders.Trained selling associates to the level where they can demonstrate the skills and ability to service customers in a manner that will exceed their expectations.Successfully managed a team of direct reports through as-needed training and seasonal assessments.Ensure direct reports meet sales and clientele development goals.Developed strong team spirit, environments that were supportive and conducive to strong personal growth.Committed to providing high potential Associates with the opportunity to advance in their careers and to personally develop with the Company to ensure that all key management positions are filled as they are vacated.

Montreal, Quebec

Introduced and represented European top-tier kitchen and bath cabinet manufacturers with focus on identifying potential clients within the retail and residential construction contract/builder market. Solicited Architectural and Design firm to assess the needs of their clients.Conducted Market research/Competitive analysis.Targeted dealers sales calls.Client support and management.

Greater Pittsburgh Area

Ripple Effects Interactive is a US based Internet Consulting Group with offices in Pittsburgh, Philadelphia, and Montreal, working with both private – such as on-line retailers GiftCertificates.com - and public sector organizations to leverage the possibilities of the internet and web-based technologies. Was key person involved in creating systems to support business development and client management, as well as the planning, development, and subsequent management of all operational systems, from location to accounting to financial management and human resources.

Montreal, Quebec

During the company’s expansion across Canada and the U.S., was responsible for the sales and objectives management of several key districts. In all districts, was responsible for increasing bottom line revenues as well as the implementation of company policies and procedures.Sales Training & Management DevelopmentEstablished training methods and implemented regular training sessions in areas of Sales Techniques, Project Planning, Recruitment Methods, People Management and Motivation, Expense Control, Management Skills.Reviewed individual performances to insure compatibility with company objectives.Improved customer service and loyalty by properly training sales and management staff on all customer service issues and proper consumer ethics.Trained staff on effective order fulfillment methods reducing errors and unnecessary costs.Business ManagementReview Profit and Loss Reports and determine key areas of opportunity to improve net profits.Review and establish weekly, monthly, and yearly revenue projections and goals.Consistently met and exceeded projected district sales targets.Was part of team of several key persons involved in establishing and opening new stores in the company's expansion efforts.Conducted several market studies and surveys along with competitive analysis which resulted in increased revenue generation due to better selling techniques, increased market penetration and improved product mix.Maintained liaison between manufacturing plant and customer base to monitor progress of company's quality control objectives.RecruitmentIdentified both present and future company needs in terms of sales and management level positions.Established and implemented procedures for sales and management level recruitment.

Montreal, Quebec

Having completed training period as assistant manager, was promoted to Manager of one of company's larger volume store.Consistently met and exceeded previous YTD sales revenues.Established store's weekly and monthly sales projections and goals.Reviewed store's present and future goals and evaluated staff requirement objectives to meet those targets.Established training methods and conducted regular weekly store meetings in areas of sales generation, company policy guidelines and procedures, proper consumer ethics and customer service issues, order fulfillment and error reduction.Improved customer satisfaction by raising store's customer service standards.Reviewed individual performances insuring compatibility with company's objectives.Assessed results of company's marketing strategies relative to store's local area.Maintained visual presentation standards in accordance with company guidelines and requirements.Was involved in developing evaluation process for the introduction of POS information systems technology and in the subsequent implementation process.