• Interacted and provided service to high-net-worth individuals which consisted of professional athletes, owners of sport franchises, doctors, and multi-million-dollar companies.• Improved customer service by providing additional services to members and their guests by providing waters, shuttle service, and cleaning golf clubs to ensure satisfaction.• Demonstrated a clean and efficient work environment by maintaining practice facilities after prioritizing membership needs. Properly clean and maintain golf carts for membership use.

• Exemplified quality customer service and teamwork skills by working with other faculty to ensure that membership and guests had the best overall experience at the club’s golf course by answering all questions and concerns when greeting them.• In charge of all day-to-day operations of the golf department by making certain both the driving range and golf carts were in the best possible shape by providing the necessary services to do so (cleaning carts picking up balls on driving range).• Dealt with all complaints in a proper and professional manner by asking proper questions and listening effectively which led to membership feeling heard and understood.