• Troubleshoot ClearCase and build server issues and Service Requests/Resolve PTRs and SRs • ClearCase installation and upgrades; build server configuration of ClearCase• Recommended for and Completed iMentor: Group Lead (GL) Succession mentorship training• Created e3 iMentor Checklist: Group Lead (GL) Succession• Primary POC for RFIMS SWCM• Primary POC for SWCM activities for Mission Management and Data Operations baselines• Provide Software CM support for all product (EI, MM, DO, MT) users• Execute Planning, Merging, Media creation, and delivery to site on time according to schedule• Consistently proactive with required trainings and compliance• Trained Peer Coordinator (Mentor)• Responsible for configuration item identification and control, status and accounting• Participate in configuration audits and assisting with quality control of GOES-R deliverables and products• Always proactive to offer suggestions to issues outside of standard operating process to increase efficiency and optimize productivity• Provide process improvement with regards to Configuration Management Operating Instructions and other SWCM support processes• Active participant in archiving activities• Assist SI&T backup for ClearCase activities and troubleshooting; shutdown/restart• Perform GFTS/DE (Factory/Site) multisite syncs

- Serve as the primary Point-of-Contact (POC) for all Software Configuration Management (CM) issues and related tasks for the CSS-Wx program. - Provide all functional areas of CSS-Wx with Atlassian tool guidance and support, to include JIRA, Confluence, Crucible, and Git/Bitbucket. Serve as Atlassian tool Administrator for CSS-Wx, providing user account management and CM control for all Atlassian tool content. - Ensure that all deliverable software source code is under CM control in Bitbucket and all CM-generated software builds are performed in a timely manner.- Experienced using Jenkins to perform weekly SWCM Sprint Builds.- Maintain all software deliverables and versioning using Rational ClearCase and ClearQuest.- Act as Co-chairman and facilitator of CSS-Wx Software CCB and Systems CCB meetings. - Maintain CSS-Wx CM Plan and CM Process Directive documentation. - Serve as primary Change Analyst for the CSS-Wx engineering drawings in PDM. Provide Administrative support to CSS-Wx for PDM user account access and electronic CCB approval of drawings and Parts Lists.

• Work with developers to determine components of SW release and with QA to ensure that any files being released have been tested. Communicate release notes to customer service.• Communicate and coordinate with stakeholders Conduct PCA Reports using variety of methods verifying successful installations.• Worked with System Administrator’s issues relating to hardware, software (CC and CQ installations) and networking.• Assisted developers/engineers with configuration management issues with technical support while working closely with project managers. Updated current SCM process document to reflect the new system and drafted new process & policies for parallel development. • Provided full training on use of ClearCase and ClearQuest for application developers and management team.• Responsible for implementation of SCM process, Change Management and build new versions/update, releases for the software applications maintaining the ARC standards.• Deputized for Change & Configuration Manager and make business decisions where necessary.• Pro-actively identified and highlighted potential conflicting areas/constraints across systems Release planning to key stakeholders to ensure awareness and management of priorities and associated impacts working with release team.• Promote and adhere to ITIL/OGC guidelines, best practices and documentation, act as a point of advice and ensure colleagues do the same. • Developed and executed metrics of CM services presented to Sr. Management monthly using Excel/PowerPoint (i.e., RFCs, CRs, states, etc) .• CM Lead liaison for all National Biomedical Corporate Services (NBCS) projects.