● Automated identity lifecycle workflows integrating SaaS applications using Okta (OIN), Workato,RESTful APIs, Python, and JSON Parsing, reducing manual provisioning time by 30% and optimizing accessmanagement across multiple SaaS tools such as Okta, Google Workspace, Microsoft 365, Slack, Zoom.● Designed custom RBAC (Role-Based Access Control), Zero Trust, and Privileged Access Management(PAM) policies to enforce least privileged access, conditional access, birth-right access and adaptive MFA,reducing security fatigue by 30% for 200+ users.● Administered and integrated a wide breadth of SaaS applications including Okta, Google Workspace,Slack, Zoom, Microsoft 365, and Jira that enabled Single-Sign On (SSO), enhancing identity managementlifecycle and access in line with NIST 800-63 standards and reducing access risks by 20%.● Established and monitored privileged access controls in Okta, including adaptive MFA policies andquarterly access reviews, reducing over-privileged accounts by 25% and ensuring strict PAM compliance.● Managed Mac Endpoints using Kandji (MDM) and custom bash scripts to deploy custom apps to securethe devices while also deploying apps to end users based on their role that reduced service requests by 25%.● Contributed to achieving SOC2 by conducting quarterly access reviews and logging evidence leveragingOkta log analysis for privileged access monitoring, reducing unnecessary access and improving auditreadiness.

● Managed Active Directory, Okta, and group policies to enforce least privileged access, reduceunauthorized access by 15%, and streamline user provisioning across onboarding and offboarding workflows.● Led a 5-member team to meet SLAs, resolved 40-50 ServiceNow tickets weekly, technical escalation pointand contributed to SOX audit evidence collection for compliance.● Assisted in Microsoft Intune deployment to improve endpoint management, tested and deployed techsolutions, and enhanced network efficiency by 20%.● Collaborated with People Operations in order to successfully conduct new hire orientation and employeeonboardings/exits.● Managed IT assets and their lifecycle working with vendors to support a remote workforce.● Contributed to SOX compliance by providing my leadership and audit committee evidence and artifacts that supported proper access and security controls that reduced audit preparation by 15%.

● Managed Active Directory and virtual machines on Windows servers to maintain and secure clientworkspaces.● Automated virtual machine tasks with VMware vSphere scripting, enhancing operational efficiency andreducing manual workloads.● Collaborated with cloud engineers to optimize Windows server performance and ensured seamless clientissue resolution through exceptional service delivery.