Vincent Brown Email & Phone Number

San Antonio, Texas, United States

I am an accomplished Customer Experience Professional with over 17 years of experience in training and installation, project management, inside sales, and customer engagement, specializing in technology solutions. With expertise in developing training programs, troubleshooting technical issues, and improving operational efficiency, I am seeking new.

San Antonio, Texas, United States

As a Manager of Installation and Training, I coordinated closely with Project Managers to ensure smooth and timely kiosk deployments and customer onboarding. This involved conducting on-site evaluations to address system requirements and potential issues, leading hands-on installations of new hardware and software, and developing comprehensive training.

San Antonio, Texas, United States

As Program Manager for the American Heart Association's (AHA) CPR kiosk program, I worked closely with the National Program Manager to support an initiative that teaches life-saving CPR techniques. I managed all aspects of the program, including deployments, relocations, hardware refreshes, and daily operations for over 50 kiosks. I maintained key.

San Antonio, Texas, United States

As Program Manager for the Utility BillPay Kiosk product line, I played a key role in the product’s success by contributing to the development of marketing materials, web portal design, and the user interface. I led sales and marketing efforts at trade shows and virtual meetings, exceeding sales goals within the first 12 months for both direct sales and.

San Antonio, Texas, United States

As an Inside Sales Professional for Government and Corporate Markets, I identified and qualified potential customers through inbound inquiries, networking, and outreach, while maintaining a robust lead pipeline using Salesforce CRM. I delivered virtual and phone-based product presentations tailored to customer needs, which helped me exceed a $500K sales.

San Antonio, Texas, United States

As a Customer Support Professional for the Government and DoD sector, I built strong customer relationships by providing exceptional support for kiosk systems, often leading to follow-up sales and extended customer lifecycles. I delivered phone, email, and on-site technical assistance for hardware, software, and connectivity issues, escalating complex.