Vincent Larkin Email & Phone Number

Moody, Al, Us

Birmingham Al

Birmingham, Al

•Conduct all Assistant Manager, Financial Service Specialist and Teller duties.•Act as Branch Team leader in the absence of Branch Manager•Comply with regulatory requirements, including the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.•Originate, review, process, close and administer customer loan proposals.•Execute customer transactions, including deposits, withdrawals, money orders and checks.•Process quarterly Vault and ATM audits with a zero error rate.•Advise clients on mortgage, educational and personal loans.•Continue education on current banking products and services.

Regions Bank

•Originated, reviewed, processed, closed and administered customer loan proposals.•Received superior customer service satisfaction scores for 8 consecutive quarters.•Developed prospects for new loans with 25 cold calls weekly.•Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA, Patriot Act, Privacy Act and Community Reinvestment Act.•Maintained confidentiality of bank records and client information.•Maintained friendly and professional customer interactions.

Birmingham Al

•Worked with Business clients to facilitate solutions for their unique professional needs including purchasing, training, and technical support.•Participated in special projects, external audits, evaluations and process improvements.•Promoted a team environment, assuring individual and team success by acting as a leader and role model, mentoring team members to drive results.•Identified and solved technical issues with a variety of diagnostic tools.•Trained users in the proper use of hardware or software.•Set up Apple desktops and laptops and mobile devices.•Installed software, modified and repaired hardware and resolved technical issues.•Resolved customer issues in a clear, courteous and straightforward manner.

Southeastern Us

•Supervised a sales force of over 150 sales associates in 24 locations.•Cultivated and promoted new management candidates .•Developed a comprehensive training program for new sales associates.•Reinvented how team interacts with prospective clients by developing innovative and creative sales pitch that was implemented into sales team strategy.•Planned and directed staff training and performance evaluations.•Trained incoming Managers and sales team members.•Consistently hit and exceeded regional sales goals by 20%.

Birmingham Al

•Trained all incoming sales team members.•Promptly resolved all customer requests, questions and complaints.•Consistently hit and exceeded sales goals by 20%.•Created and maintained labor schedule to adhere to budget•Supervised staff performance for exceptional product quality & customer service.•Created and sold portrait packages, maintaining a personal sales average above company standards.•Shared best practices for sales and customer service with other team members to help improve the store's efficiency.•Mentored new sales associates to contribute to the store's positive culture.•Maintained adherence to all company protocols.•Provided repeat customers with exceptional care and attention.

Bristol Va

•Developed and presented web proposals and mock-ups for potential clients.•Conceptualized and executed inaugural web site designs for various universities, specifically campus virtual tours.•Created authenticated reproductions of videos for corporate clients.•Photographed high-quality images for both print and Internet distribution.•Archived photographs on computers and servers.•Directly reported to President and served as creative advisor.

Bristol, Va

•Photographed high-quality images for both print and Internet distribution.•Performed advanced computer processing of images for assignments.•Defined and recommended detailed solutions to capture images.•Shot photographs in controlled lab, field and remote environments.•Handled cameras operating at several thousand frames per second.•Planned and prepared for all on-location and studio shoots.•Archived photographs on computers and servers.

Bfa, Photography

Aa, Graphic Design

Degree, Genreal Studies