• Accommodate clients through check-in and transaction services by providing excellent customer service• Conduct event management including logistics and promotion• Collaborate internally and externally with diverse groups of people through interpersonal and electronic communication• Calculate event revenue with high focus and attention• Maintain positive learning experience for clients by engaging in a friendly and hospitable manner in order to build strong relationships with them• Host weekly community dance classes

• Craft press material• Confer with graphic designer and event producer to brand promotional materials including print and digital content that support sales and marketing• Utilize social media to gain exposure and connect with target audience

• Compiles media responses, press releases, advisories, daily news clips and other reports• Maintains and edits content on the CHHS public website and internal intranets via WordPress and SharePoint• Manages the CHHS Twitter account• Conducts research and provides updates to staff regarding media coverage and stakeholder information• Updates and maintains media, department and stakeholder contact lists• Serves as the point of contact for External Affairs regarding Governor’s Office Communication Action Requests, proclamation requests, and other internal and external inquiries• Assists the Associate Secretary with work on internal committees and work groups, staffing public meetings, and working with CHHS and Department staff on special projects and initiatives

• Operated cash register to perform transactions, accept payments, give change and bag purchases• Demonstrated attention to detail by reviewing merchandise inventory and shelving according to organizational system• Responded to inquiries/direct calls efficiently with quality assurance• Reported technical and service issues to supervisors in a calm and collected manner

• Managed the Sac State alumni Instagram account which led to an increase of 300 followers• Drafted and published online blog posts that allowed Sac State’s publics to stay updated oncampus events as well as student and alumni features• Executed receptionist duties by answering and transferring calls, taking messages, greeting students, faculty and staff and upkeeping files