Vincent Walsh Email & Phone Number

Dublin, Ie

Dublin City, County Dublin, Ireland

Project Management role- Driving the development of the arts by fostering leadership, research, collaboration and promotion.•Directed project lifecycles, from planning, executing, monitoring, controlling, and closing, leading a team of assistants both onsite and remotely to successfully handle six-figure budgets. •Collaborated with Digital Marketing team through multichannel marketing campaigns (CultureNight, #Showup) to prepare messaging and market briefs, leading to a 30% increase in onlinetraffic as well as an overall budget increase of 20%.•Moderated 100+ applications per project within deadlines, using artistic expertise to shortlist top 5% of artists.•Delivered monthly presentations on internal developments within the organization as well as on key industry events and updates.•Oversaw email marketing campaigns, incorporating segmentation, personalised content, and automation strategies using Hubspot; monitored open rates, click-through rates, and conversions to refine future campaigns and drive organisational growth.*Fixed contract

Dublin, County Dublin, Ireland

Consumer Research and Protection role, educating and supporting both the Irish and European consumer.• Managed a client base of 100+ International companies, handling 40+ queries daily and providing effective training and performance monitoring for new staff to maintain high productivity.•Resolved over 500 cross-border consumer disputes monthly, achieving a 95% customer satisfaction score and consistently surpassing KPIs.•Travelled across Europe to carry out research work to determine efficient and effective ways to educate the consumer on detecting fraud, promoting safe online shopping and improving awareness.•Deployed customer satisfaction surveys to collect feedback; presented findings and recommendations to stakeholders for service improvements.•Promoted the organisation through representation at industry events and contributing to media engagements.

County Dublin, Ireland

Masters Of Science, Marketing, Gpa 3.6

• Ambassador to over 80 students, demonstrating leadership and engagement. •Consultancy project with Tírlan (Glanbia, Avonmore): Produced.

Diploma Of Education, Data Analytics, Merit

I developed my skills in Data Analysis, particularly focusing on the programming language Python. My final project composed of creating.

Bachelor Of Arts - Ba, Psychology And Music

Grade 8 Music Assessment, Trumpet, Merit