Vincent Ray

Vincent Ray Email and Phone Number

Senior Technical Support Analyst at Optum Global Solutions @
Vincent Ray's Location
Metro Cebu, Philippines
About Vincent Ray

Vincent Ray is a Senior Technical Support Analyst at Optum Global Solutions at Optum Global Solutions.

Vincent Ray's Current Company Details
Optum Global Solutions

Optum Global Solutions

Senior Technical Support Analyst at Optum Global Solutions
Vincent Ray Work Experience Details
  • Optum Global Solutions
    Senior Information Technology Specialist
    Optum Global Solutions Aug 2019 - Present
    Cebu, Central Visayas, Philippines
  • Optum Global Solutions
    Senior Tech Support Analyst
    Optum Global Solutions Aug 2019 - Present
    Provide expert-level consultation to Level 1 Analysts, ensuring efficient resolution of complex technical issuesManage ticket escalationsDelivered authoritative guidance on Verizon product operations and Windows troubleshooting to newly onboarded teamsAnalyzed chat session meticulously, identifying and sharing coaching opportunities
  • Conduent
    Subject Matter Expert
    Conduent Jun 2018 - Jul 2019
    Subject Matter ExpertProvide expert-level consultation to Level 1 Analysts, ensuring efficient resolution of complex technical issuesManage ticket escalationsDelivered authoritative guidance on Verizon product operations and Windows troubleshooting to newly onboarded teamsAnalyzed chat session meticulously, identifying and sharing coaching opportunities

Vincent Ray Education Details

  • Cebu Technological University
    Cebu Technological University
    Industrial Technology

Frequently Asked Questions about Vincent Ray

What company does Vincent Ray work for?

Vincent Ray works for Optum Global Solutions

What is Vincent Ray's role at the current company?

Vincent Ray's current role is Senior Technical Support Analyst at Optum Global Solutions.

What schools did Vincent Ray attend?

Vincent Ray attended Cebu Technological University.

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