Vincent Wang Email & Phone Number

Santa Barbara County, California, United States

New York, New York, United States

- Promoted to positions of increasing authority and responsibility due to exemplary performance and strong management abilities. - Played a key role in merger of Ullink with Itiviti, working closely with multiple teams and coordinating with leadership to harmonize the contract process, sales, billing, and all other aspects of sales operations. - Create and implement a custom Salesforce object to harmonize billing, legal, management and licensing operations, driving productivity… Show more - Promoted to positions of increasing authority and responsibility due to exemplary performance and strong management abilities. - Played a key role in merger of Ullink with Itiviti, working closely with multiple teams and coordinating with leadership to harmonize the contract process, sales, billing, and all other aspects of sales operations. - Create and implement a custom Salesforce object to harmonize billing, legal, management and licensing operations, driving productivity improvements.- Overhaul and streamline the contract to billing process involving 12 internal departments, leading to a substantial efficiency boost.- Review, implement and consistently evolve innovative processes to drive optimized business efficiency.- Track, process data and provided reports on key marketing campaigns with a 18% boost in brand awareness. Show less

New York, New York, United States

- Served as a trusted advisor and business partner to sales leadership, delivering strategic recommendations and guidance to optimize performance and elevate annual sales by 220%. - Conducted quarterly business reviews comprised of regional summaries on win stats, delta to target, RP commentary and strategy for upcoming quarters to identify areas for improvement. - Devised reports and dashboards in Salesforce for sales and senior management to enhance reporting, fields, workflows… Show more - Served as a trusted advisor and business partner to sales leadership, delivering strategic recommendations and guidance to optimize performance and elevate annual sales by 220%. - Conducted quarterly business reviews comprised of regional summaries on win stats, delta to target, RP commentary and strategy for upcoming quarters to identify areas for improvement. - Devised reports and dashboards in Salesforce for sales and senior management to enhance reporting, fields, workflows, cleanup and setups- Directed code coverage with continuous audits and deprecation of unused modules after testing, assuring all projects were completed on time and above expectations.- Implemented bot commands in the regional forecast file with successful tests to improve sales performance. Show less

New York, New York, United States

- Provided exceptional customer service by generating and distributing software activation licenses to global clients, obtaining a 98% client satisfaction rating. - Knowledgeably supported diverse clients and resolved technical problems for new software releases, increasing retention by 60%. - Designed and implemented innovative new customer management systems to enhance customer service efforts.

New York, New York, United States

- Created and maintained essential “Know Your Customer” centralization processes and files to optimize client relations initiatives. - Collaborated with the head of the Regulatory Control Group to resolve complex system issues and provide full technical support, decreasing downtime by 42%. - Streamlined the processes for reporting audit issues to senior management to elevate performance.

New York, New York, United States

- Trained and mentored 5 new employees in Microsoft Office and Lotus Notes to ensure smooth operations. - Controlled and supervised 25 company user accounts, administration accounts, emails and passwords to support an improved security environment. - Skillfully created and implemented engaging training with up to 8 staff members for new company hardware/software.

Brooklyn, New York, United States

- Executed an extensive analysis of technical products prior to purchase to justify the expense. - Cross-collaborated with the systems administrator to regularly backup all company hardware.- Performed integration and implementation of application software and hardware configuration changes. - Consistently provided application and system support for numerous internal departments.

Bachelor'S Degree, Business And Technology Management

High School Diploma