As Country Head, led the establishment and operations of India office as a start-up, pioneeringa transformative initiative from inception to fruition. Spearheaded the success of Altitude Softwarein India & Asia Pacific region for past 10 years.My expertise lies in strong technical acumen, deep understanding of market trends, compliances, complex business requirements, developing and executing go to market & sales strategies, crafting strategic & innovative solutions, strategic alliances, partner network management & enablement, and revenue generation strategies. My experience extends to working with Service Providers, Outsourcers, and Global System Integrators (GSIs), where I have successfully handled complex solution sales, consulting, end to end contact Centre projects deployment, contract negotiations, and conflict resolutions.Proven track record of achievements, managing client relationship at CXO levels, channel partners, strategic alliances, successful large & complex project deliveries, and delivering exceptional customer satisfaction across India & Asia Pacific region.Deep domain knowledge and experience on Unified Communication & Collaboration solutions, OmniChannel Contact Centre, Voice & Speech Technologies, IVRs, CRMs & CTI Connectors, CCaaS, CPaaS & Cloud Solutions, AI enabled Chatbots, Google Dialog Flow, and Microsoft LUIS.My key accomplishments include:Strategic Leadership: Developed and executed comprehensive business strategies (both Direct & Channel Partner) resulting increase in net profit.Revenue Growth: Implemented innovative solutions, sales & go to market initiatives, exceeded sales targets & quota.Strategic Partnership & Key Account Management : Expand, established and managed successful key clients at CXO level, channel partner relationships, leading to significant increase in overall revenue through indirect channels sales as well.Cross-functional Collaboration: Worked closely with product development, solution, marketing, and delivery teams to ensure seamless integration of client requirements into solution offerings. Collaborated with internal & external teams to streamline processes, resolve conflict issues, and ensure seamless delivery of products/services, leading to improved client satisfaction. Team Building and Management: Assembled, mentored and led high-performance teams of pre-sales, sales, BDM, service delivery & support, fostering a collaborative culture that contributed to significant improvement in team productivity and organization success.