Vineet Changela Email & Phone Number

Detroit Metropolitan Area

Mortgage, Commercial, & Retail Banking, P&C Insurance, Warehouse lending, Enterprise Operations - Lead the initiative of Implementing Enterprise wide IBM Case Manager Workflow along with decommissioning legacy system of Integrated Document Management.- Lead elicitation, analysis, validation, and documentation of business requirements and processes..

Columbus, Ohio Metropolitan Area

• STS (Ship to Store) & STH (Ship to Home) initiative, System integration, UAT* Led an effort to deliver the re-platforming of the Ecommerce platform from the Legacy IBMWebSphere V6 to Hybris SAP increasing the digital.
• Wore various hats of Project Manager and Scrum master depending on needs of the projects.
• Chaired various interactive sessions on development and implementation phases, includingformulation and definition of systems scope, objectives and necessary system enhancements forcomplex, high-impact projects.
• Monitored status of multiple projects, track Service Level Agreements (SLA’s) and supportdomains to accomplish milestones on time and on budget.
• Crafted and communicated product strategy across organizations, gained consensus,encouraged collaboration, and influenced senior executives to acquire resources.
• Identified and communicated risks and impacts and proposed risk mitigation options,considering business implications of the application of technology to the current businessenvironment.

Columbus, Ohio, United States

• Enterprise System integration, Product management, Quality analyst, and UAT* Led financial systems integration project for automating daily critical data gathering, processing,and reporting for Personal, Property, and.
• Instrumental in application development team to minimize post-production defects byidentifying any bugs in the early stage of pre-production testing.
• Owned JIRA backlogs and assisted story grooming session to BA and Development team.
• Led and clarified QA team’s issues and reviewed test plans and test cases developed by Onshore& Offshore QA team to make sure that all requirements will be covered through the test cycle.
• Showed leadership and mentorship to new business analysts and interns, while creating a teamenvironment focused on delivering excellent business user support.
• Developed user manuals for new applications and conducted training to address any questionsor concerns before the project goes into a Production environment.

Columbus, Ohio Metropolitan Area

• Government project for Department of transportation, Finance & Tax administration, and Department of health.* Led an effort to gather & document requirements for Department of transportation and latertranslate to.
• Managed UAT initiative with QA and Business units for Finacial operations & systems, DocumentUAT sign-off for Audit and compliance purpose.
• Chaired review meetings for Production issues reported in Service Now, led the effort oftroubleshooting and root cause analysis for Priority 1 & 2 incidents and document final solution.
• Played Project manager role for system integration between Department of transportation,Finance & Tax administration and Department of health

Ahmedabad, Gujarat, India

Digital & Corporate banking, Loan Origination, Commercial & Retail banking, Credit Cards & LAP.- Contributed across many complex initiatives at different roles of Business analyst, Quality assurance analyst, and Product management for Web and Mobile Application Development, Relational database, On-Shore and Off-Shore team Collaboration, Payment processing.

Ahmedabad, Gujarat, India

Assisted key deliverables for IT team as a trainee analyst for retail and rural business units

Master Of Science, Business Administration And Management (Exe Pgm)

Master Of Business Administration (M.B.A.), Marketing

Bachelor Of Commerce, Advanced Accounting