- Prepared and maintained updated employee records in the HRMS and personnel files based on the organizational policies and other statutory regulations- Coordinated with the manpower vendors for processing visa applications and managed pre visa application formalities- Enhanced employee satisfaction and productivity by resolving employee issues and grievances, and maintaining healthy employee relations- Processed vacation, resignation, termination and disciplinary actions- Conducted exit interviews and implemented initiatives to maintain attrition within permissible limits- Prepared various reports related to staff turnover and worked with Operations department to improve the performance of delivery associates

During my tenure with the organization, I coordinated with the department/functional heads for finalizing staffing requirements and sourcing candidates. I also conducted the preliminary round of interview and supported the interview panel for a seamless hiring process, assisted the training and development team in organizing new hire orientation. My job also entailed mediating between theemployees and the management for effectively resolving employee grievances and issues aimed at enhancing client satisfaction