Vinicius Rodriguez Ribeiro Email & Phone Number

Dublin City, County Dublin, Ireland

- Assisted in processing and organizing personal tax documents, ensuring accuracy and compliance with established procedures. -Collaborated with team members to review and verify tax returns, identifying discrepancies and initiating corrective actions. -Managed incoming and outgoing correspondence, including sorting, prioritizing, and filing documents in accordance with departmental guidelines. -Utilized office software and systems to generate reports, perform data entry, and maintain accurate records of departmental activities. -Participated in training programs and workshops to stay updated on changes in personal tax policies and legislation. -Contributed to process improvement initiatives, suggesting and implementing efficient procedures to streamline administrative tasks. Achievements: -Actively participated in cross-functional teams to develop and implement new training materials, enhancing departmental knowledge and productivity. -Received commendation for outstanding performance during a tax season, effectively managing increased workload and meeting deadlines. -Identified opportunities for automation and digitalisation, leading to the implementation of new software tools that improved overall workflow efficiency-Successfully processed a high volume of tax documents, meeting or exceeding daily processing targets. -Maintained a high level of accuracy in taxpayer records, resulting in minimal errors and improved data quality

Dublin, County Dublin, Ireland

Responsibilities: providing customer service, processing ticket sales, managingticket inventory, resolving customer inquiries, maintaining accurate records, andensuring smooth operations during events.

Dublin, County Dublin, Ireland

As a Barista/Coffee Assistant at Outhouse, my role encompasses a range of duties and responsibilities that revolve around delivering exceptional customer service and maintaining a welcoming atmosphere. Here's a brief overview of the key tasks associated with my position: - Customer Service: Interacting with customers in a friendly and respectful manner is at the core of my responsibilities. My ultimate aim is to create a positive and inclusive experience for all customers, including members of the LGBTQ+ community and allies. -Cash Handling and Point-of-Sale (POS) Operations: I handle cash transactions, operate the cash register or POS system, and accurately process payments. This involves issuing receipts, counting cash, and ensuring that my cash drawer remains balanced. -Team Collaboration: Working as part of a team is crucial for seamless operations. I collaborate with other staff members, such as baristas or volunteers, to effectively manage customer flow, prioritize tasks, and maintain a harmonious work environment. -LGBTQ+ Centre Support: As an employee at Outhouse, I actively support the centre's mission and activities. This may involve assisting with event organisation, attending staff meetings or training sessions, and promoting the centre's services or initiatives.

Dublin, Ireland

● Purchase stock in accordance with the company's SOP's and control of stock rotation,ensuring the quality of goods is of the highest order so as to maximize turnover.Responsible for all procurement and all relationships with providers during the reopeningafter the pandemic situation.● Responsible for implementing HACCP procedures and ensuring documentation andrecording sheets are maintained.● Supervise the activities of team members on a daily basis, ensuring the necessary tasksare completed to meet our high standards. Lead by example by working with staff on therestaurant floor across all positions.● Play a key role in customer service, going the extra mile to make customers feel individualand welcomed.

County Dublin, Ireland

•Dealing with a discerning clientele meant I have to ensure my food/allergens' knowledge is absolutely up to date and can withstand in-depth questioning by the customers.•Play a key role in customer service, going the extra mile to make costumers feel individual and welcomed.•The front of house duties is an integral element of my work. Cashier procedures, costumers booking details and large volumes of deliveries/phonecalls. With a high number of guests on any given evening, accurate administration and record-keeping are vital.•My responsibility is to supervise and lead the restaurant team, which involves training staff, break plans and shift conciliation. Sharing knowledge with others and striving for excellence are essential to reach my goals.

County Dublin, Ireland

Customer service, delivery and reporting of vegetarian and wholefood restaurant.My responsibilities:•Counter work, menu and dishes explanation, cashier procedures and ready to go preparations.•Knowledge of allergy restriction and ingredients of preparation.•Coffee and non-alcoholic beverages preparation.•Control all delivery systems (Uber Eats, Just Eat, Deliveroo) and telephone orders.•Daily restaurant routines like: Check list, labels check, application of HACCP.

São Paulo, São Paulo

I was responsible for managing the pub and assuring the best experience possible when it comes to Colorado craft beers portfolio. Within my time at this company I executed the launch projects of three pubs in São Paulo, besides of taking care of induction for new employees and franchisees. I also took part in improvement processes and internal controls. During those 18 months I achieved 98% of the sales targets and operating procedures in place.

Santo André, São Paulo

One of my main goals within this role was to train and manage new employees. I was responsible for controlling other factors such as waste of beers and liquors in the company – we managed to get it down in around 15% at that time. When working at Outback I also took part in a coaching session with 40 employees when they opened the first store in Santos, a city in the coast area of São Paulo.

São Paulo E Região, Brasil

My daily activities included developing the menu of craft beers, cocktails and wines. I used to manage the process of hiring people too, as well as training new staff members and scheduling their shifts. Furthermore, I was in touch with suppliers to make sure we had everything needed and in place, updating also the stock system.

Rio De Janeiro E Região, Brasil

Within this role I gained experience in pastry and bakery since we used international production standards and guidelines. I used to help in the kitchen when they had catering for events and committees, as well as hot/cold dishes and room service requests.

Rio De Janeiro E Região, Brasil

When Cirque Du Soleil had two tours around São Paulo and Rio de Janeiro in the above-mentioned period, I was in charge of the pastry area defining and preparing around 400 desserts per day. I worked with an international team and within this role I was able to improve my English skills. I also assisted them in the production of Garde Manger and with some tasks at the bakery.

São Paulo E Região, Brasil

When Cirque Du Soleil had two tours around São Paulo and Rio de Janeiro in the above-mentioned period, I was in charge of the pastry area defining and preparing around 400 desserts per day. I worked with an international team and within this role I was able to improve my English skills. I also assisted them in the production of Garde Manger and with some tasks at the bakery.

São Paulo E Região, Brasil

Creation of business plan for a Spanish tapas franchise, development of good practice manuals, checklists and standard operating procedures (SOP). I was responsible for supervising 19 franchises of the company in São Paulo.

Higher Technical Certificate In Culinary Arts

Higher Certificate In Business

Beer Sommellier Qualifiation

Food Technician Certificate

Environment Technician Certificate