- Practicing quality customer management;- Technical advisory service to customers;- Preparation of accurate and detailed costing;- Liaison with the Factory Manager on delivery commitments;- Providing accurate reports, including job records and other information to the factory and office;- Attending at sales meetings, briefings and training.

- New build and renovation work;- Manage projects from beginning to end, in contact with customer and trades;- Material estimation and ordering;

- Diagnose and fix residential pressured pumps;- Commission of new pumps;- Provide customer support by phone and face-to-face to solve technical problems;

- Writing test cases, mainly JUnit Test, for Java projects. - Experience with Test Management Tools like JIRA and Software Development and Collaboration tools such as Confluence;- Experience working in an Agile environment;- Working with the Architect team to ensure adequate test coverage and making sure projects are running with the best POM's configuration;- Work in a team environment, as well as independently;- Raising issues and following the Bulletin development process where necessary;- Improve quality assurance;- Develop new POM with optimized configurations and certify that every plugin is generating the desired report;- Maven troubleshooting, resolving warning and build failures problems.

Mobile Network Optimization EngineerProject: Optimization VIVO Brazil 2G/3G/4G MGTasks: - Provide technical advice and manage Minas Gerais mobile network. - Implementing daily network improvements. - Analyse and solve issues related to Radio Frequency. - Weekly Reports with KPIs measurements and worst cells. - Drive Test Processing and analysis. - Monitoring the network performance on important events and fast fixing any issues that may compromise customer's connections. - Troubleshoot the Radio Access Network; identifying technical problems and implementing solutions.

Mobile Network Optimization EngineerProject: Optimization CLARO Brazil 3G SPTasks: - Provide technical advice and manage customer's mobile network - Implementing daily network improvements. - Analyse and solve issues related to Radio Frequency. - Weekly Reports with KPIs measurements and worst cells. - Dealing with VIP customers to solve problems they might be facing with the network. - Drive Test Processing and analysis. - Troubleshoot the Radio Access Network; identifying technical problems and implementing solutions.

Project of Initial Tuning VIVO 2G/3G and Claro 3G – BRAZIL.o Responsible for training and reviewing activities of interns.o Analysis of drive test providing solutions for regions with low quality access.

Projeto de Initial Tuning ENTEL 3G – CHILE- Responsável por gerar relatórios de Initial Tuning.- Análise de drive test fornecendo soluções para as regiões com acesso de baixa qualidade.- Ao longo do projeto, tornando-se o focal point.- Convidado para realizar treinamentos para a equipe do Chile.- Participação de Cursos.