Leading Emerging Technologies based Solutions from Lead Generation, Demos, R&D, Program Management, Product Development, Deployment, Managing Portfolio. Revenue

● Leading end-user cross-functional Agile team of developers, quality assurance, documentation and training authors, and UX designers● Interacting with product management, internal subject matter experts, technical services, and client end-users, to understand key requirements● Working closely with architecture teams to help design & innovate best in class solutions● Creating and owning detailed use cases, supporting functional requirements, user stories and acceptance criteria● Working closely with development team in an Agile SCRUM environment to refine, prioritize and support the development, testing and release of functionality● Collaborating with Product Owner on complex business requirements and designs on user interface features, underlying service capabilities, and API functionality● Leading client feedback sessions, preparing presentations and engaging end users effectively to define innovative solutions● Creating presentations to help train internal teams on new capabilities● Reviewing, prioritizing, and follow-up on defects to ensure on time defect resolution

Elicit, analyze, document and validate business and functional requirements.Actively engage stakeholders in defining requirements.Developing strategies for medium to large projects.Collaborating with SME's to facilitate the product development by internal development team or by VendorsAssisting technology team with detailed design work, reviewing technical design deliverable, resolving problems, ensuring production rollout of any change is completed, managing change requests.Participating in design walkthroughs and provide support.Developing process and workflow models.Analyzing impacts to software applications throughout all phases of the project.Ensuring deliverables meet functional and design specifications.Identify, track, monitor and communicate project-related issues, scope changes, variances and contingencies.Identify test requirements from specifications.Implementation using Agile/SAFe Agile methodology.Leading, Facilitating and training BA's for better process and product delivery.Applying detail knowledge of CardPro Workflows to assist Product Manager in product developmentWorking directly with the development team, answers questions related to acceptance criteria and ensures that the work performed meets customer expectationsAssisting Design and Development decompose business stories into system level stories and/or designsWorking with Scrum Team during sprints to determine an appropriate level of acceptance testingWorking within Agile framework to deliver product in fortnightly sprints, prioritizing development team’s work with ScrumCore member in the Innovation team implementing innovative future solutions’ developmentWorking smartly by setting effective work goals, establishing priorities, and planning well in order to produce quality workAccountable to deliver business value and required solution on technology implementation projects

Acted as an owner throughout a solution implementation to ensure timely product delivery. Provides status updates to the team, manages leadership (business & IT) & expectationsDeveloped detailed requirements, working through solutions and managing execution and rollout of these solutions, in the context of an overall consistent global platformLed short- and long-term planning sessions with stakeholders to improve business processes. Documents discussion and agreementsAnalyzed of Requirements and prioritized them to decide the MVP ensured on time deliverySME for Healthcare IT, Product Development Strategist, SDLC.Translating the ideas to form a minimal viable productFinding our User selling PointsDeciding the time lines for the developmentCreated smooth process flow for contributors, database structures & workflowsSetting up initial websiteWriting workflows, use cases, user stories

Led application support team during client transition from legacy to epic solution to reduce support expensesPlaned and managed service product roll-out and assist with the day-to-day operational support after roll-out, eventually transitioned support to specialized staffProvided advance training to the associates to improve resource utilization as Techno Functional LeadResolved real-time client issues on Surgical Information System and RadiologyAnalyzed HL7 rejects to identify the failure cause and resolve the issue with SLA of 2 hoursPerfected Errors in Siemen’s Invision solution for both Payer and Provider sideSupported Live Hospital (UCIH - Irvine) - with various application support namely - SIS, RadNet, Invision, SCM, Quest, AGFA, XERO, Pentax.Also provided deep analysis on data from hospital to help improve workflows and hence improving revenues.* Participate and contribute in project planning* Resolve real-time client issues on Surgical Information System, Radiology* Reporting the progress of the project to all the stakeholders.* Daily reporting of certain tasks* Handling HL7 rejects in Allscripts SCM, resolving the issues.* Fixing Errors in Invision for both Payer and Provider side* Application support for Legacy (Interventional & Radiology departments ).* Exposed to SCM, Surgical Information System, Pentax, Motara, Singodynamics, Impax, powerscribe, Enterprise Imaging & Radnet.* Resolution of Incidents on the above mentioned applications,based on the HL7 messages

Build tools used to apply client specific customization in application suitDriving client sessions to understand workflows and training stakeholdersCreating Prototypes and screen mockups to help stakeholders better understand the productRequirement gathering and creating BRD and FRD artifactsWriting Use Case, User stories, Epics to achieve better requirementMaintain product log and backlog by prioritizing to ensure better sprint planningCreate test cases, lead testing (Functional, Unit, Integration & UAT) to achieve validationRealtime addressing issues with cross functional teams to reduce resolution timeTraining end users (onsite) to ensure smooth implementation of application suitePost implementation support to help Go-Live and reduce turnaround time for issues loggedResource Onboarding, mentoring & management to achieve availability of quality resource

Supporting Windows 8 launch Globally. find bugs as reported by customers and forward it to the development team through change request for them to provide bug fixes through Windows updates.Picking unresolved Tier 1 cases and resolve them on follow upFixing windows 8 issues of customersTraining next batches on frequent issuesReporting frequent issues on Knowledgebase for development to resolve in upcoming windows updates