Executive Account Receivables
• Collect payment of delinquent balances using phone and email• Responsible for daily communication, prioritization and follow up on diverse customer accounts• Maintain regular, collection-basedcommunication with customers. Identify high risk accounts. Communicate potential risk and escalates to leadership appropriately• Investigate and resolve customer billing inquiries working with internal departments and system resources• Prepare and process credit and debit adjustments• Create manual invoices as necessary to correct billing anomalies for prompt payment• Maintain up-to-date billing system and electronic invoicing contacts• Follow up on refund or payment allocation of duplicate and over payments, credit and return credit adjustments• Carry out billing, collection and reporting activities according to specific deadlines• Stock checking and analysis