Scaling new heights of success with hard work & dedication,targeting senior-level leadership role in Application SupportManagement assignments which involve analytical capabilities andprofessional growth in Software Industry Overall 15+ years of experience in Production Support, EnvironmentMaintenance and Management, Leadership, OperationsManagement – India & Overseas Strong expertise in ITIL standard processes and guidelines Strong domain knowledge in Investment Banking and financial sector Strong work experience in large enterprise systems Continuous improvement with value additions and innovation Wide Experience of working on suite of technologies / products likePL/SQL, IBM WebSphere Application Server, Unix Shell Scripting,SQL, Oracle/DB2, Python, Geneos, Ansible, ServiceNow etc. Providing leadership by working closely with support team, understanding the pain areas, works on resolving recurring problems for system stability and improve application availability.  Working closely with stakeholders like development, operations teams, application owners etc. to ensure maximum application availability, reduce recurring and redundant work. Proven technical abilities helped to lead the team by example in a diverse & inclusive work environment Passionate leader with experience running and supporting high availability and demanding application environments Self-motivated and enthusiastic team player with strong work ethics Collaborative and team building attitude An effective communicator with relationship management skills, having ability to relate to people at any level of business,stakeholders and management Working effectively with stakeholders within technology and operations Sound experience in working with diverse and global teams Strong interpersonal skills Effective team player with strong customer focus, result oriented Logical and Analytical approach to problem solving Flexible approach and ability to adapt under pressure Sound time management and organizational skillsNow seeking to respond to new challenges and contribute effectively to the organization