Reliable Software Resources is a Michigan based IT Consulting firm which has been in business for over 10 years. We are a Certified MicroStrategy/Business Objects/Oracle/Microsoft BI/Couldera business partner. We have one of the largest BI/DW practices in the US offering a complete suite of industry-specific business intelligence services across all leading software platforms including MicroStrategy, IBM, Microsoft, Oracle and SAP and along with our ETL practice they continue to grow daily.Lead Recruiter with expert knowledge in full life cycle recruiting experience, which includes gathering and validating requirements, sourcing, screening, interviewing, salary negotiation, and closing of qualified candidates. Has strong experience in various sourcing tactics such as cold calling, job boards, networking, to ensure a diverse pipeline of candidates. Possess excellent Internet Searching Knowledge, strong attention to details , well-organized, strong work ethics and willingness to work hard to achieve objectives and able to manage multiple work streams and priorities.Core Competencies: • Involved in the Full Life Cycle of Recruitment.• Good knowledge on W2, 1099 and C2C• Positive attitude to dealing with people.• Confident negotiator and ability to ‘close the deal’• Building relationships with new clients.• Strong client management skills and ability to keep promises.• Negotiate with consultants and clients to enjoy higher profit margins.• Ability to cope with competing demands and to priorities tasks• Capable of hands on problem-solving, with ability to generate ideas and solutions.• A positive and determined approach to researching & analyzing new business opportunities.• Exceptional communication, presentation, persuasion skills & positive professional attitude.• Capable of working independently, and having responsibility as an individual.

• Worked as a Technical Support Engineer for “2GIG.com”where in used to handle calls from US.• 2GIG.com technology manufactures the most technologically-advanced residential security and home management solutions in the industry.• 2GIG Technologies is Committed to provide consumers with the flexibility and cost-Effective technology necessary to manage their home automation and security functions from the panel’s LCD touch-Screen display, the Internet, or their PDA.

• Tikona Digital Networks is a wireless ISP which is spread all over India across all major metros.• Joined as a Technical Support Engineer for installation of broadband at client’s location• Also worked as a Fault Management lead for troubleshooting challenging issues at client’s end• Worked as Team Lead wherein need to handle complete delivery of service and tech support through network monitoring tools for field executives

• Page Point Services is a BPO wherein the major client we had to support were Tata Teleservices.• Joined as a Technical Support Engineer wherein handling customer calls all over India for directory services and all levels of customer support.• Worked as a Senior Technical engineer for VSNL wherein used to handle calls across United States.