> Providing technical support for the installation, maintenance, and upgrading of computer systems, hardware, and networks. Leading and training IT staff as requested by the IT department head. > Establishing and implementing policies related to network security, disaster recovery, and IT infrastructure. Optimizing performance by analyzing resource utilization. Maintain a roadmap for IT that defines, measures, and defines IT goals.> Developing and evaluating new… Show more > Providing technical support for the installation, maintenance, and upgrading of computer systems, hardware, and networks. Leading and training IT staff as requested by the IT department head. > Establishing and implementing policies related to network security, disaster recovery, and IT infrastructure. Optimizing performance by analyzing resource utilization. Maintain a roadmap for IT that defines, measures, and defines IT goals.> Developing and evaluating new technologies and tools for the company and monitoring and analyzing the success of IT initiatives and projects.> Responsible for directing the help desk's activities to meet the IT needs of users. Integration of new technologies with existing systems is managed through development projects. Show less

> Oversaw computer and information technology. Organized, planned, manage, and assess IT and electronic data operations Recruited, trained, and coached staff, communicated job expectations, and evaluated performance to manage the IT staff. > Created, developed, put into action, and oversee systems, policies, and procedures. Maintained data, network, and backup system security. > Acted in accordance with user requirements and system capabilities to support organizational… Show more > Oversaw computer and information technology. Organized, planned, manage, and assess IT and electronic data operations Recruited, trained, and coached staff, communicated job expectations, and evaluated performance to manage the IT staff. > Created, developed, put into action, and oversee systems, policies, and procedures. Maintained data, network, and backup system security. > Acted in accordance with user requirements and system capabilities to support organizational policy. Recognized the issues and quickly put effective solutions in place.> Examined systems and their results safeguard resources, information security, and control mechanisms. Created plans and communicated deadlines to complete projects on time. Show less

> Kept networks and servers up to date. Hardware and software upgrades, installations, and configurations to meet company objectives. Prevented potential threats by implementing security protocols and procedures. > Created and controlled user accounts. Optimized computer systems by running diagnostic tests and troubleshooting techniques. Created process documentation backed up data, and preserved it. > Established methods for data retrieval and recovery. Created and put… Show more > Kept networks and servers up to date. Hardware and software upgrades, installations, and configurations to meet company objectives. Prevented potential threats by implementing security protocols and procedures. > Created and controlled user accounts. Optimized computer systems by running diagnostic tests and troubleshooting techniques. Created process documentation backed up data, and preserved it. > Established methods for data retrieval and recovery. Created and put into place effective methods for end-user feedback and error reporting. Provided IT assistance while supervising and coaching the personnel in the IT department. Show less

• Installing & Upgrading New OS / Software / Hardware.• Setting up user accounts, permissions and passwords• Secures network system by establishing and enforcing policies; defining and monitoring access.• Reporting network operational status by gathering, prioritizing information; managing projects.• Team Lead of Technical support for people using the network.• Training staff on new systems for support team.• Planning future improvements.• Suggesting IT solutions to… Show more • Installing & Upgrading New OS / Software / Hardware.• Setting up user accounts, permissions and passwords• Secures network system by establishing and enforcing policies; defining and monitoring access.• Reporting network operational status by gathering, prioritizing information; managing projects.• Team Lead of Technical support for people using the network.• Training staff on new systems for support team.• Planning future improvements.• Suggesting IT solutions to business problems.• Supervising helpdesk staff.• Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.• Administer servers, desktop computers, printers, switches, firewalls, phones, software deployment, security updates and patches.• Contributes to team effort by accomplishing related results as needed. Show less