Troubleshoot network connectivity (LAN , WIFI, VPN installation and troubleshooting )Users profile backup and restores,rebuilt he OS.Handle Laptop related issue & Troubleshoot them.Installing of Antivirus and Various Browsers, Proxy setting, IP Configuration.The Linux file structure.Archiving file and copying file between system.Sudo configuration ,user administration.Boot process,password break,grub recoveryDisk and filesystem management LVM configuration.Package management using yum and rpm.SSH server configuration,SSH-keygen configuration.Crontab configurationDNS configuration.Samba configuration.Installation & Configuration Win 7,10 Operating System & win server 2016.Downloading softwares, installation drivers Patches, files as per requested to update system.Solving issue by taking remote desktop & remote assistance.Maintaining the documentation for the IT assets. (Inventory of IT assets).Transfer queries with Wipro IT service desk by Ticket locking with E-helpline.Troubleshooting of hardware related problems.Configuring Microsoft outlook for user and troubleshooting Mail Problem.Troubleshooting the networking problems.Handle Laptop related issue & Forward to Higher Team.Installing of Antivirus and Various Browsers, Proxy setting, IP Configuration.Installing & configuring local Printers & Network Printers.Installation & Configuration Red Hat Linux / 6.0/ and 7.0User & Group Administration and Resolving the user related problems.Installation and Managing of Packages using RPM and YUM.Creating and managing SWAP space and Increasing Memory.Managing System Services – Stop, start and Enable.Giving special permission using SUID, SGID, Sticky bit and ACL.Knowledge on jobs At and Crontab.Using LVM, PV creates, VG create and LV create and resize using VG extend, LV extend,VG reduce and LV reduce.Configuring and Troubleshooting RAID Levels RAID 0, RAID 1 and RAID 5.Knowledge on ITIL process (incident, change, problem management).Resolving CR’s & WO generated Through Remedy,Service Now,CA Service.Knowledge on boot process and troubleshooting boot problems.Configuring and administering NFS Servers.Have experience on OS patching for kernel upgrade.Network related issue such as Routes, IP table and NIC configuration in Linux Servers.Effectively interacted with client to response their queries and issues