Vinod Thomas Email & Phone Number

Toronto, Ontario, Canada

1. Conduct tactical and strategic business planning to establish short and long term business goals and leverage available resources to meet operational demands with full accountability for monthly P&L results for the business2. Design and execute effective sales and marketing strategies to achieve and exceed sales goals through traditional and digital promotions to sell shipping services (e.g., international and domestic goods moving, destination services), including volume estimation… Show more 1. Conduct tactical and strategic business planning to establish short and long term business goals and leverage available resources to meet operational demands with full accountability for monthly P&L results for the business2. Design and execute effective sales and marketing strategies to achieve and exceed sales goals through traditional and digital promotions to sell shipping services (e.g., international and domestic goods moving, destination services), including volume estimation, pricing, and corporate bidding with ownership of carrier contract and rate negotiations while fostering healthy client relationships3. Build and nurture strong relationships with suppliers, trade agents and customers through in-person, hybrid, and virtual interactions that drive stakeholder engagement, create meaningful connections, and facilitate progress across customs clearance and other necessary procedures to ensure the smooth, efficient and regulatory compliant flow of good.4. Lead/oversee key strategic performance objectives related to carrier and client management activities; managing projects that involve complex cost/benefit trade-offs for clients, freight network optimization and market entry5. Monitor operations; plan and implement improvements to internal and external logistics systems and processes as suitable with full knowledge of the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes, and carriers; conduct cost analysis and create pricing strategies6. Expand revenue and volume by identifying new opportunities; follow-up on potential leads, establish contact with new and existing customers, and monitor industry trends to identify markets7. Ensure the application of safety laws and regulations and transport compliance and compliance with government regulations by overseeing the application of some of the best practices used in the transport industry Show less

Toronto, Canada Area

1. Directed and managed operations to provide complete moving service using every method of shipping (land, air, and sea) from the initial assessment and pre-moving process to unpacking and removal of packaging materials2. Coordinated shipments and transportation logistics with suppliers, warehouses, and carriers; tracked order status; resolved any contractual or logistic issues and communicated updates to relevant parties3. Adopted and implemented the use of industry best practices in… Show more 1. Directed and managed operations to provide complete moving service using every method of shipping (land, air, and sea) from the initial assessment and pre-moving process to unpacking and removal of packaging materials2. Coordinated shipments and transportation logistics with suppliers, warehouses, and carriers; tracked order status; resolved any contractual or logistic issues and communicated updates to relevant parties3. Adopted and implemented the use of industry best practices in business development, agent relationship and account management while continuously identifying process improvement opportunities4. Monitored transportation costs to identify and capitalize on cost-saving opportunities while ensuring compliance with transportation regulations and guidelines; also assisted in arranging customs clearance for international shipments; provided quality and operational supervision Show less

Mississauga

1. Directed and led business development activities while overseeing Sales and Marketing; directly solicited commercial businesses to meet their logistics needs; negotiated contracts, provided shipping container solutions, sourced favorable shipping rates, and supported team members in achieving their sales and other KPI targets2. Established strategies to support sales development across multiple geographies, ensuring on-time delivery for customers while improving service level agreements… Show more 1. Directed and led business development activities while overseeing Sales and Marketing; directly solicited commercial businesses to meet their logistics needs; negotiated contracts, provided shipping container solutions, sourced favorable shipping rates, and supported team members in achieving their sales and other KPI targets2. Established strategies to support sales development across multiple geographies, ensuring on-time delivery for customers while improving service level agreements (SLAs) and ensuring reliable, sustainable logistics processes3. Applied experience working with 3PLs, cross-border and international fulfillment, and logistics operations to manage and oversee customs compliance, logistics documentation including dangerous, reefer and other special cargo, while negotiating and managing the supplier relationships and agreements4. Collected and allocated funds to meet operational demands and ensure a positive cashflow status; evaluated critical logistic spend to reduce yearly costs while achieving service levels and strengthening vendor relationships Show less

Toronto, Canada Area

1. Managed customer service, quality, cost analysis and profitability reporting; conducted logistics and shipping service reviews; and participated in management reporting and process improvement2. Tripled department revenue in three years based on aggressive sales activities and innovative shipping solutions 3. Achieved a 98% customer satisfaction rate recorded consistently for 12 months thus elevating the customer satisfaction rate recorded at 65% upon undertaking the… Show more 1. Managed customer service, quality, cost analysis and profitability reporting; conducted logistics and shipping service reviews; and participated in management reporting and process improvement2. Tripled department revenue in three years based on aggressive sales activities and innovative shipping solutions 3. Achieved a 98% customer satisfaction rate recorded consistently for 12 months thus elevating the customer satisfaction rate recorded at 65% upon undertaking the job4. Reduced customer queries by over 80% by implementing a new simple and efficient proactive customer follow-up system; collaborated with information technology (IT) in developing and launching the software, and trained employee in the features, functions and use of the system Show less

Muscat, Oman

1. Managed, directed and controlled International moving throughout the country, working cross-functionally to navigate ambiguous challenges and leading the team through the complex world of global logistics2. Hired, trained, developed and oversaw the performance of 36 employees while supervising operations, logistics, business development and budgeting 3. Managed trade agent development and negotiations, pricing, corporate bidding, quality and training

New Delhi Area, India, Chennai India

1. Managed branches in New Delhi and Chennai, providing leadership and support to geographically dispersed teams. 2. Established best processes and controls for all parts of the shipment lifecycle with full P&L accountability. 3. Established a new ISO-certified warehouse and records management center for Interem Chennai, developing a team of high-performing Move Consultants to capitalize on opportunities and make a positive impact.

Bangalore India , New Delhi India

1. Established, staffed and managed the Division in Bangalore from scratch to achieve INR 15 million of revenue within the first year of operation2. Reduced operating cost by 15% by developing relationship with a team of approved vendors, negotiating better and more competitive rates and payment terms while ensuring service standards were maintained

New Delhi Area, India

1. Managed warehouse and crew with accountability for Sales, Marketing, and Logistics including process implementation, documentation and quality management process review2. Coordinated one of the largest and most prestigious art exhibitions valued over $200 million – The Enduring Image, part of India’s 50th year of Independence is considered a national heritage. The antiques were loaned by the British Museum London UK to the National Museum New Delhi India

Bachelor Of Arts - Ba, History

Small Business Management

Six Sigma Black Belt Certification, 92.65