 Functioning as the Requirements Consultant on new implementation Undertaking the user acceptance testing for newly deployed tools. Furnishing additional inputs for improving the tool interface with the associates and client. Analysing market trend and build competitive knowledge.  Defining and documenting customer business functions and processes.  Consulting with functional unit management and personnel to identify and document business needs, current operational procedures, problems, input and output requirements, and levels of systems access.  Identifying opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/ or operational changes. Assessing the feasibility of and developing requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.  Organizing meetings with key stakeholders to discuss issues or defects that may impact requirements. Identifying requirements that are deviations from base product functionality. Ensuring that all customizations are logged, estimated, and tracked according to team guidelines. Working with QA team to recommend solutions for issues found during the implementation lifecycle. Contributing to lessons learned sessions with base product team. Leveraged reusable templates for Development and QA team.

• Acting as a liaison between DBS Business Users, DBS Institutional banking IT team and other vendors. Interacted with DBS - IT head, Business Manager and Front end officers and provided Strategy recommendations and convinced them for using the same. • Actively gathered business requirements for the migration of Corporate and Retail loans in APAC regions from a sunset system to FINACLE Core banking application.• Involved in verification of Base Rate calculation, Accrual analysis, Margin verification and GL entry processes for existing loans.• Developed the whole Oracle script for the migration of loans, Schedule payments, disbursement, accrual calculations, default payments and interest calculations for the Singapore loans.• Effectively involved in handling the third party vendors for the process implementation of Finacle and involved in User acceptance testing.• Monitored and stream lined the batch process after migration for Finacle system.• Developed a model to forecast the possible weak areas after migration and the risk prone areas. Coordinating with Business As Usual team to implement the process.

• Master Of Science - Industrial and System Engineering specialising in Project Management - CAP 4/5• Regression Analysis: Developed regression model to predict Gold Prices.; Analyzed the treasury yield curve changes for the last few years and constructed forward yield curve.• Gap Analysis: Systematically analysed the Wal-Mart Merchandiser process (Waterfall model) using Project Management and suggested areas to optimise.• Research and suggestions to launch a new Product - Sony 360 Ray Modeller using PI Charter, GEMBA and Roadmap study.

• Developed and implemented changes in Procurement process using JDEdwards for avoidance of material redundancy and better inventory management in Offshore and Marine process.• Interacted with Stakeholders and helped them to reduce the lead time in materials delivery business process by using Linear Programming and forecasting technique.• Analysed and rectified the corrupt data in Business User Access screen using Microsoft Excel and SQL Integration service for accurate forecasting of materials supply. • Represented Keppel Corporation to business users and trained them in software systems.

• Actively gathered business requirements for process implementation in the “Mortgage Loan Originating System” (LOS), where new mortgage loans are created and in “Mortgage Servicing and Accounting Systems” (MSAS), where the created loans are maintained.• Functioned as key member in requirements analysis and in the implementation of in-house project “Loan Management Workstation” (LMW) to monitor the health of all MetLife Mortgage loans.• Resolved all the upstream and downstream data issues in Building and Tenant information of mortgage loans to calculate the income levels for better understanding of DSCR ratio. • Provided technology advice and solutions guidance in SQL IT services, Business Intelligence and Data warehouse for loan clearance and mortgage collection during change management. • Background data analysis and rectification of all Loans Payments, collection and migrated the same from SQL server 2000 to SQL 2005 for faster access of information.• Developed UAT test plan, test cases for specific business requirements, SQL test scripts to test business/functional requirements, executed test scripts, documented test results and escalated issues/defects found during testing to project team.• Strong knowledge in SQL queries and used the skills for verifying the quality of migrated data and in performance tuning of the systems.• Transformed the data collected into health reports, KPI, bottleneck situation, using SQL server reporting services 2005, Power point and excel to help senior management on investment decisions and the IT team for easier development• Managed day to day operations from the client site at Morristown, USA for a year and coordinated projects with offshore team and responsible for the quality and on-time delivery of the projects. • Provided contingency plans to avoid workforce shortage throughout the SDLC process.