Associate Community Specialist
Paladins - January 2023 - Present• In charge of all social media & community planning and execution • Restructured existing Partner Program resources into a single space & invited more community members into our Discord• Formatted and published patch notes for updates & fixes.• Weekly reports on community sentiment, feedback, and reports.• Creation of video assets for use on socials• Acted as the point of contact for the games' community spaces• Manage and run the dedicated Stream Team on our official Twitch• Wrote lore & short stories for the games' narrative, posting online and on socialsDivine Knockout (DKO) - August 2022 - January 2023• Maintained the Divine Knockout Discord Server from Closed Alpha through launch, overhauling to fit community needs as they evolved◦ Formed a moderation team of 12+ community members◦ Grew from ~5k members to ~30k members • Formatted and published patch notes for updates & fixes.• Ran Discord Stages to engage with the Alpha & post-launch community.• Weekly reports on community sentiment, feedback, and reports.• Helped plan & execute the launch social campaign• Handled the planning & copywriting for all DKO social channels during the launch period.◦ Scheduled & executed these posts, active engagement in replies• Acted as the point of contact for the games' subreddit moderation teamGeneral• Created and edited various social cuts & assets for games across the company, with a focus on vertical video & trend capturing• Managed connected forms & channels of information from Google Forms to Discord and Slack, integrating them for bug & player behavior reports