Hung-Fang Chen Email & Phone Number

San Jose, California, United States

- Designed a closed-loop management system that streamlined communication and aligned design processes with the needs of over 10 sales team members dedicated to serving Tesla, enhancing operational efficiency by 20%.- Conducted user research and gathered insights from the sales team and key stakeholders, resulting in the creation of comprehensive product documentation, wireframes, and prototypes that improved stakeholder satisfaction by 25%.- Iterated design elements based on feedback… Show more - Designed a closed-loop management system that streamlined communication and aligned design processes with the needs of over 10 sales team members dedicated to serving Tesla, enhancing operational efficiency by 20%.- Conducted user research and gathered insights from the sales team and key stakeholders, resulting in the creation of comprehensive product documentation, wireframes, and prototypes that improved stakeholder satisfaction by 25%.- Iterated design elements based on feedback and Tesla database inputs, ensuring the system consistently met evolving stakeholder requirements, leading to a 40% reduction in design approval time.- Analyzed forecast data to create a customized database schema, providing a robust data operating interface to monitor sales statistics in 5 different timespan scales and 3 genres of forecast methodologies.My Job Duties:· Product Management 1. Collected data and feedback from sales team to generate precise product specification document.· UI/UX Design1. Setup design guidelines and systems for the software product.2. Introduce wireframes/prototypes to stakeholders for visualizing the system design ideas.3. Iteratively enhance the design elements according to requirements and feedbacks.· Business Analysis1. Investigate forecast data from client side, ensuring the customized data presentation for stakeholders displays efficient data.2. Create customized threshold design for manager to adjust ticket generating criteria accordingly.· Frontend Development1. Utilize React.js to implement the robust framework of the whole interactive design systems.2. Utilize Tailwind.css to achieve intricate layouts and animations.3. Cooperate with backend developer to ensure implementing correct restful API standards as well as system architecture design, including Docker and PostgreSQL. Show less

New Taipei City, Taiwan

- Introduced a cutting-edge Scale-Out NAS solution, which enhanced the file system deployment of the GS product line, benefiting entrepreneurs’ IT infrastructures across 5 continents- Addressed 30+ customer system dissatisfactions, effectively conceiving essential functionalities through competitive analysis and prototype design within the administration panel- Collaborated seamlessly with 10+ internal departments to oversee production progress and address UI/UX issues throughout the… Show more - Introduced a cutting-edge Scale-Out NAS solution, which enhanced the file system deployment of the GS product line, benefiting entrepreneurs’ IT infrastructures across 5 continents- Addressed 30+ customer system dissatisfactions, effectively conceiving essential functionalities through competitive analysis and prototype design within the administration panel- Collaborated seamlessly with 10+ internal departments to oversee production progress and address UI/UX issues throughout the entire product lifecycle, from design to post-saleMy Job Duties:· Product Planning 1. Conducted weekly competitive product analysis for emerging technologies2. Collaborated with firmware team leaders to conduct feasibility assessments, analyzing technical challenges3. Authored comprehensive software and hardware product specifications (C0 documents)· Software design1. Collaborated closely with UI/UX designers to create wireframes, providing a clear overview of software interface functionalities2. Conducted rigorous testing on prototypes to ensure they met client requirements· Coordination1. Tracked and ensured the execution progress of product lines, facilitating communication and coordination across 10+ departments2. Liaised with vendors to confirm reliable product specifications and marketing for shipped products3. Facilitated and hosted collaborative meetings with various team leaders to devise optimal solutions for client requests in the B2B ODM emergency products domain· Marketing1. Spearheaded the organization of sales tips, enabling the marketing team to generate promotional content and email materials2. Ensured the accuracy correctness of all documents posted on website3. Collaborated closely with pre-sales and FAEs to enhance technical training materials for clients Show less

台灣 新北市

- Architected comprehensive MVC full-stack structure for Geographic Information Systems (GIS) projects for government sectors and bank institutions for over 20000 users- Contributed to 5 interactive digital map modules under “Public Decision Making Map System”, leading to the project wining 2nd prize in Cloud Computing & IoT Innovative Award- Executed diverse frameworks, including Vue.js for frontend, WebAPI for backend, and implemented system synchronization and load balancing on… Show more - Architected comprehensive MVC full-stack structure for Geographic Information Systems (GIS) projects for government sectors and bank institutions for over 20000 users- Contributed to 5 interactive digital map modules under “Public Decision Making Map System”, leading to the project wining 2nd prize in Cloud Computing & IoT Innovative Award- Executed diverse frameworks, including Vue.js for frontend, WebAPI for backend, and implemented system synchronization and load balancing on production serversMy Responsibilities:· Communication1. Successfully resolved over 50 issue tickets from clients and project managers.2. Collaborated with project managers to conduct usability testing and interaction design for map object operations.3. Authored comprehensive development codebase specifications.· Frontend1. Ensured precise frontend layout alignment.2. Organized web code using the Vue.js framework.3. Implemented digital maps by integrating ArcGIS APIs.· Backend1. Utilized a hybrid framework structure, combining ASP.NET MVC and ASP.NET WebAPI.2. Maintained the login credential module and DAO for seamless access to the MSSQL database.· Database1. Established robust database synchronization schedules, aggregating data from over 5 different sources.2. Designed data tables using ER diagrams and normalization techniques.3. Recorded log data in easily readable formats for efficient troubleshooting.· System Architecture1. Implemented advanced load-balancing techniques to manage active-active scenarios.2. Successfully mitigated potential threats through comprehensive pressure tests, source code analysis, and vulnerability assessments Show less

Taichung City, Taiwan

• Developed a private blockchain-based certificate/diploma validation platform for 2 collaborativeschools in Taichung City, facilitating efficient e-certificate issuance for government• Crafted an Android QR code scanning application enabling companies to validate certificates, propelling our team to become a Finalist in International ICT Innovative Services Awards 2017• Delivered a presentation showcasing the implementation of smart contracts and distributed database technology… Show more • Developed a private blockchain-based certificate/diploma validation platform for 2 collaborativeschools in Taichung City, facilitating efficient e-certificate issuance for government• Crafted an Android QR code scanning application enabling companies to validate certificates, propelling our team to become a Finalist in International ICT Innovative Services Awards 2017• Delivered a presentation showcasing the implementation of smart contracts and distributed database technology using Swarm and IPFS to the Taichung City government Show less

Taichung City, Taiwan

• Developed a private blockchain-based certificate/diploma validation platform for 2 collaborativeschools in Taichung City, facilitating efficient e-certificate issuance for government• Crafted an Android QR code scanning application enabling companies to validate certificates, propelling our team to become a Finalist in International ICT Innovative Services Awards 2017• Delivered a presentation showcasing the implementation of smart contracts and distributed database technology… Show more • Developed a private blockchain-based certificate/diploma validation platform for 2 collaborativeschools in Taichung City, facilitating efficient e-certificate issuance for government• Crafted an Android QR code scanning application enabling companies to validate certificates, propelling our team to become a Finalist in International ICT Innovative Services Awards 2017• Delivered a presentation showcasing the implementation of smart contracts and distributed database technology using Swarm and IPFS to the Taichung City government Show less

Master Of Science - Ms, Human-Computer Interaction - Ira A. Fulton Schools Of Engineering, 4.0

Activities and Societies: International Friendship Inc. / ASU EPIC Movement / AZNA Dance / Chinese English Language Bridge · Product.

Bachelor Of Science - Bs, Computer Science And Information Engineering

Activities and Societies: CSIE Volleyball Team / CSIE Acapella Program / NTU Bliss and Wisdom Young Adult Club / NTU Skateboard Club / NTU.