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Violita Kovchegov-Hernández is listed as Technical Product Manager at OCLC at OCLC, a company with 1208 employees, based in Dublin, Ohio, United States. AeroLeads shows a work email signal at oclc.org and a matched LinkedIn profile for Violita Kovchegov-Hernández.
Violita Kovchegov-Hernández previously worked as Technical Product Manager at Oclc and Senior Implementation Program Manager at Oclc. Violita Kovchegov-Hernández holds Master Of Science, Computer Science & Engineering from University Of Washington.
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AeroLeads found 1 current-domain work email signal for Violita Kovchegov-Hernández. Compare company email patterns before reaching out.
I am currently a Technical Product Manager at OCLC. I work directly with libraries around the world in over 90 countries across 4 continents on OCLC products. I specialize in proxy servers and cloud-based applications in providing advanced technical support to two of our Analytics services. I work alongside fellow Product Management and Development colleagues to define, implement, and develop acceptance test features for these analytics services. I assist and mentor less experienced staff on technical issues ranging in the configuration of Proxy Servers, IPs and software setups. I work closely with our Sales team and lead/participate in pre-sales and post-sales with our members. Specialties: Technical Support, Training, QA, Proxy Servers, IPs, Firewalls, SQL Server 2008 R2, SQL Server 2017, Windows Server
Listed skills include Troubleshooting, Software Documentation, Technical Support, Databases, and 38 others.
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A career timeline built from the work history available for this profile.
Dublin, Ohio, United States
Technical Product Manager for EZproxy Analytics and Choreo Insights. Work alongside Product Management and Development colleagues to define, implement, and acceptance test features for these analytics services. Lead and participate in pre-sales and post-sales with our member libraries. Work with product management and development colleagues to define and.
Columbus, Ohio Area
Develop, launch, and continuously improve programs to onboard and migrate customers to new and existing OCLC products and services, such as WorldShare Management System, Tipasa, WorldShare ILL, WorldCat Discovery, Hosted EZproxy, and those in our future. Manage timelines, customer expectations, and technical configurations as part of an implementation..
Dublin, OH
Integrates OCLC product/service knowledge with a library sciences education and correlating experience to provide expert support leadership to the CSD team and the OCLC user community in support of OCLC's online systems, distributed systems, micro-software, and access methods. Specializes in providing consultative support and implementation guidance to.
Answer incoming support requests and second level referrals in a blended support environment, resolving or coordinating resolution for all requests presented. Assist and mentor less experienced staff in a wide range of support topics. Assist in evaluating the technical expertise of CSD staff, identify individual or group skill gaps, and provide training in.
Islandia, NY
Responsible for keeping track of escalated field support resource issues. This involved assigning the issues to appropriate support personnel and supervising issue progress via email or telephone. Worked closely with management, sales representatives, and technicians.
Islandia, NY
Design, enhancement, and software packaging of the EscalateIT program using Visual Basic 6.0. Developed user interfaces and graphics for user-friendly use and installation of software. Job required interactions between software developers, executive management, and technicians.
Roseville, MN
Technical Support. Perform all levels of software/hardware troubleshooting. Responsible for supporting a complex range of DOS/Windows PC software. Support customers nationwide either on location or via telephone, e-mail or fax. Worked closely and effectively with developers on problems requiring code changes. Utilize tools provided and other documentation.
Garden City, NY
Performed Level One and Two Technical Support. Troubleshooting software and configuration problems with clients either on location or via telephone, e-mail or fax. Recreate clients’ network and mainframe configurations to mimic problems on in house systems. Other duties involved the setup and maintenance of PCs on company LAN, including software and.
Other employees you can reach at oclc.org. View company contacts for 1208 employees →
Christoph Gerber
Colleague at Oclc
Böhl-Iggelheim, Rhineland-Palatinate, Germany, Germany
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Phoebe Kim
Colleague at Oclc
Dublin, Ohio, United States, United States
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John Johnson
Colleague at Oclc
Sunbury, Ohio, United States, United States
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VN
Vanchi Nathan Prasad Babu
Colleague at Oclc
Delaware, Ohio, United States, United States
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Emily Eplin, Shrm-Cp
Colleague at Oclc
Columbus, Ohio, United States, United States
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Jodee Snider
Colleague at Oclc
Columbus, Ohio, United States, United States
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DC
Dave Calvert
Colleague at Oclc
Delaware, Ohio, United States, United States
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Grace Yong
Colleague at Oclc
Dublin, Ohio, United States, United States
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Melissa H.
Colleague at Oclc
Columbus, Ohio, United States, United States
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KK
Kurt Koons
Colleague at Oclc
Dublin, Ohio, United States, United States
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Masters in Computer Science & Engineering
Thesis: Post-Calibration of GRATIS (Gamma Ray Arc-Minute Imaging System)
Quick answers generated from the profile data available on this page.
Violita Kovchegov-Hernández works for OCLC.
Violita Kovchegov-Hernández is listed as Technical Product Manager at OCLC at OCLC.
AeroLeads has found 1 work email signal at @oclc.org for Violita Kovchegov-Hernández at OCLC.
Violita Kovchegov-Hernández is based in Dublin, Ohio, United States while working with OCLC.
Violita Kovchegov-Hernández has worked for Oclc, Computer Associates International, Liberty Check Printers, and Proginet Corporation, Microsoft® Certified Partner..
Violita Kovchegov-Hernández's colleagues at OCLC include Christoph Gerber, Phoebe Kim, John Johnson, Vanchi Nathan Prasad Babu, and Emily Eplin, Shrm-Cp.
You can use AeroLeads to view verified contact signals for Violita Kovchegov-Hernández at OCLC, including work email, phone, and LinkedIn data when available.
Violita Kovchegov-Hernández holds Master Of Science, Computer Science & Engineering from University Of Washington.
Violita Kovchegov-Hernández is listed with skills including Troubleshooting, Software Documentation, Technical Support, Databases, Customer Service, Unix, Sql, and Microsoft Sql Server.
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