Ricky Negi Email & Phone Number

Calgary, Alberta, Canada

Brand promotion and spreading awareness. Increasing brand sales in the region across various store outlets. Increasing clients business by product demos and converting it into sales. Event marketing and brand promotion for various clients across the province.

Calgary, Alberta, Canada

Calgary, Canada Area

Scouted of English Students online who want to get language training via skype for work, traveling, or certification purpose such as: IELTS and FCEProvided English training through interactive learning methods. Depending on the student's requirement I spent time with students on grammar, speaking, debates, one on one conversation, and through other creative methods.Achievements: One of my student got hired in a German Logistics Company and other student improved her listening skills from 1 to 7 in 2 months.Started with a solo student in September and had 7-8 students in November with positive leads in the pipeline

• Dealt with customer support contracts that includes 2 Hrs, 4 Hrs, NBD hardware and software contracts, and assisted customers over phone and chat in Spanish and English.• Maintained and developed relationships with customers • Acted as a point of contact between the company, its customers, Third party maintainers, and logistic partners like DHL & UPS.• Provided top- notch customer support to NetApp emea Geo customers with hardware or software issues on their filer( data storage machine such as FAS, Alta Vault, E-series fillers etc.) • Handled multi tasking responsibilities like worked on SAP platform to create technical cases and processing them within timeframe, sent replacement parts to the customers, and created field support orders to troubleshoot the issue within SLA.• Reviewed own performance such as quality of customer support, case closure, number of cases processed daily, weekly, and monthly.• Successfully collaborated with EMEA language team to attain productivity of 85% monthly and quarterly.

Dominican Republic

My role was to maximize the company sales by acquiring new business. As a sales agent my job was to book appointments over the phone with people in the States who are interested in Chimney Cleaning Services. All Star Home Solutions is one of the leading Chimney service providers in the Suffolk county area with offices in New York, Massachusetts, Connecticut, New Hampshire, Long Island, Pennsylvania, and Albany area. I did a remarkable job in a very short time and received a lot of appreciation from Nick Grullon my manager for my excellent dedication and great efforts that turned into amazing sales figures.

Oakville, Ontario, Canada

.Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.Directed clients to online tools available for reviewing vehicle options, packages, and features.Presented demo vehicles so latest technology is enabled and ready for display (Bluetooth, navigation, green fuel options, hybrid tools, etc.).Described all optional equipment available for customer purchasePerformed high-quality, professional, and knowledgeable presentation & demonstration of new vehicles.Generated business for Ford motors by managing incoming email leads, creating new leads in the car expo and auto show events, and set customer visits for the ford dealers all across Ontario.Prepared email collateral for clients in anticipation of scheduled appointments, made sure clients are informed before they walk into the dealershipNoteworthy Achievements:Exceeded the goals and expectations by signing up 27 leads in a single day for Ford car dealers in GTA region.Awarded as the top performer for the company during the Ford T&T Waterfront Event and got promoted as a Team Leader to manage team of 6 people in the next campaign.

Toronto, Ontario, Canada

Identified sales opportunities by analyzing customers’ needs and building trust through effective communication.Acquired new business and customers for the luxury brand of luggage and leather goods by using various sales techniques such as: understanding the buyer’s need by listening to the prospect, finding value wedge , fostering the sales driven culture, and building trust through educationIncreased the store sales by 5% through getting telephonic sales orders from existing customers by checking their purchase history and making callsUsed POS to carry out in store and E-commerce sales orders. Verified customer’s credit card information with banks to prevent internet fraud for online orders, and prepared daily sales report on spreadsheet to send to the headquarters.Received purchase orders, did inventory management by checking the inventory manually and matched it with the inventory showing in system, coordinated with other store locations around Canada and carried out stock transfers when other store location required it. Noteworthy Achievements:Impacted the store sales by achieving or exceeding the sales target continuously and produced outstanding figures of $15,000-20,000 on weekly basisAchieved a sales figures of $30,000 in a weekSuccessfully represented and sold international brands such as Tumi, Rimowa, Brics, Briggs & Riley, Bree, Hartman, and many moreGot recommendation Toronto location manager to be promoted as an assistant manager for one of the stores.

Toronto, Ontario, Canada

Greeted customers generously, guided them to the available tables, provided exceptional customer service, successfully collaborated with Kitchen and other restaurant department to serve food to the customers on time. Made sure that there are no customer complaints and food is served on time.

Toronto, Canada Area

Provided outstanding customer service, successfully carried out canvasing ( door knocking) marketing around residential areas in Toronto, understood customer requirements and issue related to the lawn care and maintenance, introduced our company to the customers, provided customer with knowledge about different services we offer, engaged with customers to build trust and generate new leads to expand our business. Achieved a great success during campaign and finished as the 2nd top performer.

Post Graduate, Business, Management, Marketing, And Related Support Services, 4

Foreign Language, Foreign Languages And Literatures, General

Activities and Societies: Spanish culture and information center, New DelhiSpanish Language Diploma

Bachelor Of Commerce (Bcom), Accounting And Finance, A