Vipul V. Email & Phone Number

Hartford, Connecticut, United States

Providing leadership to a fortune 10 Retail Pharmaceutical company is for a Delivery Manager as part of the PMO team. Working across multiple engineering teams to drive the delivery of our digital products focused on helping people live healthier lives. Leveraging management skills to lead large Digital initiatives specifically supporting numerous retail teams to deliver high quality work across time sensitive topics and be able to meet deadlines with multiple competing priorities. Responsible to engage, manage, and drive senior leaders in urgently addressing and resolving client issues. Y Supporting the development of operational decision support tools including executive dashboards and reports. Coordinating multiple business stakeholders at the VP level and/or subject matter experts across multiple functional areas to immediately resolve escalated issues that impact multiple clients. Providing support in managing stakeholders, Risk Mitigation, Issue Resolution, developing KPIs and Status Reporting to senior leaders as well as financial reports.

Hartford, Connecticut Area

Provided consulting in multiple industries such as Insurance, Healthcare, Pharmaceuticals, Restaurant business, Retail manufacturing and Public sector. Primary focus was PMO, program / project management using waterfall and SAFe Agile methodologies. Most projects were centered around use of Salesforce, AWS conversion and Cyber Security. Played a major role as a QA lead and helped developing QA practice for Slalom office at the Hartford. Worked on projects of cost saving measures and FinOps.

Manage all aspects of infrastructure design and delivery for internal and external customers. Act as program lead for UHC-IS business segment portfolio infrastructure solution/delivery. Manage 2 agile teams engaged in delivery of 20+ projects, mentoring 6 senior project managers. Lead financial maturity initiative to develop financial management training for projects, establishing financial discipline and guidelines for department to help manage internal operating income (IOII) for Enterprise technology (ET). Provided program leadership for cyber security program in delivery of IBM Guardium solution for data activity monitoring and protection; led a team of 20 with approximate budget of $11MM for the year.

Hartford

Shepherded Small Commercial Business Platform –Workers Compensation Program, positioning for future business; replace policy issuance centric suite of Workers comp. systems via single platform with focus on consistency and sophistication enabled through automated underwriting, standardized rating, product rules, and forms Designated as Project Lead for BI Rating segment supporting entire program and led Premium Audit project, coordinating activities between Actuary, Business, IT, Rating, and QA to provide various matrix and reports to Sr. leadership about project health. Spearheaded planning for national implementation of Business Insurance Workers Compensation Program. Collaborated with QA to streamline test case execution and defect management to provide better quality reports to Senior leadership for better transparency of progress. Energized Travpay project (Alignment of Workers Compensation premium payments with their payroll trends), helping stabilize project deliverables and turn over to successor PM for successful delivery in first quarter 2013.

Led New Business Vision (NBV) - Small Commercial lines program, replacing current agent facing application to increase quotes & issues from agents for improved user experience. Provided leadership to team and helped with decisions and escalations, mentoring project managers in monitoring earned value and critical path management of project. Designated as Delivery Lead for Information Management (data warehouse) team to deliver reporting and analytics capabilities to business to support crucial business decisions. Represented information management area project status with regards to overall NBV program at senior level leadership meeting of commercial lines. Delivered first phase of 3-phase of program with 44 reports for analytics and decision making. Streamlined internal processes from front-end development to report creation.

Oversaw Capacity/Demand Management & Governance, P&C IT Cost saving initiatives. Entrusted with developing/administering budget for all IT, determining needs of six CIOs and negotiating final funds with CFO. Managed execution of key programs for Enterprise Content Management (ECM), Business Process Management (BPM), Business Process Outsourcing (BPO), and Enterprise Publishing Management (EPM) - Sales & Service. Directed team of Project Managers, Business Analysts, and Quality Assurance Analysts. Worked with portfolio managers, infrastructure architects, and financial controllers in monthly forecasting process for software/hardware, presenting reports to IT senior leadership. Held program management responsibilities for P&C IT savings initiative for Software and Infrastructure with a total budget of $210MM Led team to help identify opportunities and define strategy/approach for cost saving. Developed capacity management guidelines via Six Sigma with IT process improvement group. Delivered program management support to coordinate reverse demand management IT projects. Entrusted with direct management of software and hardware governance for approval of forward and reverse demand for project/non-project initiatives. Provided direction for overall capacity management to streamline forecast process and enable transparency for invest and maintenance initiatives, 2011.Shared accountability with a program director in planning and delivery of invest and discretionary projects for the ECM Team. Coordinated all the activities related to 2011 operation planning for maintenance/production support related budget across all departments for P&C IT. Achieved total savings of $18.5MM for P&C IT for software and hardware expenses. Delivered P&C Budget forecast for 2011 with expense guidelines for review/approval of executive leadership.

Hartford, Connecticut Area

Standardized the maintenance, production support and change/release processes of an outdated policy output publishing system.Delivered electronic viewing capabilities for output that saved countless hours of time in addition to significant paper and processing costs for both business and IT.Directed 18+ team members in support of on-going maintenance items for numerous output activities for quote & policy packages, correspondence, and invoices for Personal Lines. Aligned business and technical needs as well as resources working with P&C Output Management.

Directed 18+ team members in support of on-going maintenance items for numerous output activities for quote & policy packages, correspondence, and invoices for Personal Lines. Aligned business, technical needs, and resources working with P&C Output Management. Standardized maintenance, production support, and change/release processes of an outdated and poorly-supported policy output publishing system. Delivered electronic viewing capabilities for output, saving countless hours of time in addition to significant paper and processing costs for business and IT. Implemented output publishing architecture for personal lines business within The Hartford. Managed two functional teams with a total of 28 employees/contractors for maintenance of auto policy writing systems and quote output. Worked as Release Manager for Personal lines Auto & Property maintenance groups, coordinating activities for code release to production

Hartford, Connecticut Area

Led Y2K compliance and version upgrades of Sunquest systems for clinical, administrative, billing, and insurance coding for Health Care Organizations in US cities, Canada, and UK. Negotiated with software vendors, hardware vendors, and other consulting companies.

Mba, Mis & Health Care Management

Pmp, Project Management

Certification

Bmcp Certificate, Business Mastery Certification Program

I year certification program covering all the aspects of Business Mastery- offered by The Hartford in conjunction with University.

Pm Certificate, Master’S Certificate In Project Management

10 month certification program covering all the aspects of project management - offered by The Hartford in conjunction with The George.

Mlt, Medical Laboratory Technology

Professional Certification

Cmlt, Medical Laboratory Technology

Professional Certification

Bs, Microbiology, Chemistry, English

Activities and Societies: Elected as Class Representative in final year and selected as a Cultural General Secretary.Degree.