• Inform newly hired Consultant of their onboarding activities via email & telephone• Initiate and complete onboarding activities through multiple systems including, but not limited to, ComTrak, ATLIS, Onboarding365, E-Verify, NAVEX, etc• Review results and/or completion of onboarding activities to ensure compliance with IG and Client standards• Liaise with screening vendors and proactively work to adjudicate applicable searches in a timely fashion• Advise Consultant on status of onboarding activities and when items are needed to complete onboarding activities• Manage a high-volume workload with urgency and efficiency• Build relationships and partnerships with Consultant Onboarding Leadership, Compliance, Contracts, Legal, National Accounts, AMs and RECs to ensure all Consultants are onboarded correctly and efficiently• Promptly respond to inquiries from Consultants and internal customers, escalating when needed• Implement and adopt new processes to enhance our Consultant experience and Department performance• Maintain knowledge of onboarding activities and requirements to ensure policies and procedures related to background checks, drug screens, work authorizations, client specific documents, required trainings, payroll documents, etc. are met

Formerly Maxim Healthcare Staffing• Developed a comprehensive marketing and business development strategy for a specific geographic area based on the business potential of the region, the needs of the community, and the capability of the local office and spent 80% of time engaging with customers in person to educate on the services, features, and benefits of the company as a healthcare provider• Analyzed the needs of customers to create customized proposals while delivering exceptional customer service to customers, patients, and family members, especially in the context of troubleshooting and resolving conflicts• Educated customers on the various business lines of the organization and maintained account collaboration with office counterparts while achieving budgeted financial targets of assigned areas• Interviewed, hired, led, and managed the performance of the recruiting team, and in collaboration with the Director of Business Operations, ensured the recruiting strategy was developed, implemented, and executed by the recruiting team through the facilitation of daily team meetings and activity tracking to achieve company Key Performance Indicators (KPIs)• Obtained an understanding of federal and state laws and Healthcare Reform affecting the organization’s business and performed administrative work with accountability to federal, state, and local programs and contracts, accrediting bodies, and Maxim requirements

Formerly Maxim Healthcare Staffing• Successfully contributed towards building up a new office in San Jose, CA that started with 3 recruiters & 2 business development managers to now 13 recruiters and 4 business development managers in 1 full year• Effectively hit gross profit goals during Q1 2022, in the amount of $130K for the company through a weekly gross profit average of $10K per week• Overachieving weekly metrics by fine-tuning my skills and approach through business line meetings held by our Director of Business Operations on a bi-weekly basis• Efficiently multitasked in the following disciplines in a consistent manner: Payroll, Compliance, Candidate Management, Healthcare Recruiter, ATS troubleshooting• Provided a sense of urgency with leadership for 4 separate teams by facilitating weekly recruiter meetings, training new hires, creating on-call employee schedules, building relations with clients, and coaching new recruiters with 1-on-1 appointments to accelerate the learning curve

• Upheld company compliance with federal/state new-employee forms and regulations with 100+ new hires weekly• Contributed toward HR process developments to support the evolving needs of a rapidly growing business• Created/maintained positive relations with different hierarchy levels throughout the onboarding process as HR point of contact• Handled unemployment claims, E-verify cases, E-ticketing, Workday business process data entry/corrections on a daily basis with a sense of urgency

• Managed administration of 2-person HR team including the creation of 20 onboarding files weekly, data entry of current employee information, termination of employees, and proper placing of I-9’s and employee records for future rehires and or tax reference purposes• Documented and maintained employee data to ensure systems are up to date within their 12-month employee appointment period• Processed time-sensitive confidential reports and documents while maintaining personnel records