As the Vice President of an IT company, my mission is to drive operational excellence and technological innovation to achieve our strategic goals and growth objectives. By integrating advanced technology solutions with efficient operational practices, I am committed to delivering top-tier services that consistently exceed our clients expectations.I believe in fostering a culture of collaboration, innovation, and continuous improvement. My focus is on empowering our teams with the latest tools, training, and support they need to excel in their roles and drive the company forward. Through effective leadership and meticulous attention to detail, I strive to create an environment that maximizes productivity, nurtures creativity, and attracts the industry's top talent.With extensive experience in both operations and technology, I understand the critical balance between maintaining operational efficiency and embracing technological advancements. I am dedicated to implementing best practices and leveraging state-of-the-art technologies to streamline our processes, enhance our service delivery, and stay ahead of industry trends.Ultimately, my goal as Vice President is to position our company as a leader in the industry, recognized for our operational excellence, and exceptional customer service. By aligning our operational strategies with our technological capabilities, we can drive sustainable growth, innovation, and success.

• Responsible for handling IT requirements from US & Canada based clients. • Involved in End to End in US & Canada International Recruitment Process.• Responsible for full-cycle recruiting: Interview, Offer, Negotiation and Closed candidates for assigned requisitions.• Responsible to work on Contract-Hire, Permanent and some time on a Contract position.• Responsible for Strategy Development process which includes understanding client requirements & mapping the relevant targets.• Posting/submitting their resumes on various job boards/requirements and finding requirements for them through other resources.• Checking for the right requirements that match our consultant profiles on various job portals.• Checking with the consultant’s comfort on job requirements and suggesting any modifications required to improve their chances of short listing for the job positions applied.• Having the resumes of my candidates updated as and when required based on the requirement.• Making Follow ups with different vendors for previously submitted positions.• Maintain the Database of the profiles screened and submitted.• Worked with prime vendors to avoid middle layers. • Maintained good relationship with prime vendors to get future requirements.

• Proficient at an assortment of customer service tasks.• Able to narrow scope of vehicle issues based on customer descriptions.• Greeted customers, prepared estimates, and scheduled appointments.• Analyzed work orders and prepared invoices.• Skilled at articulating customer issues with auto staff.• Adept at handling customer complaints in a professional, efficient manner.• Extensive knowledge of common auto terminology.• Ability to work in fast-paced environments.• Recorded customer vehicle service issues in company database.• Prepared customer invoices and processed customer payments.• Excellent communications skills.