Vipul Samat Email & Phone Number

California, United States

San Jose, California, US

Virtual, US

The Stage 2 Capital Catalyst supports early-stage B2B software companies in scaling their businesses by combining Venture Capital and Go-To-Market, empowering founders with hands-on coaching from an unrivaled network of go-to-market leaders.

San Francisco, California, US

Personalize customer engagement journeys at scale. Drive customer success, health, product adoption, revenue expansion, and impactful outcomes for your long-tail accounts using automation that is action orientated.

Santa Clara, California, US

- Ownership of customer journey, success planning, and value realization for the Enterprise customer base.- Ability to establish credibility as an effective leader of people and a developer of solutions to business challenges.- Superior business acumen, with the ability to use business context to generate creative, pragmatic solutions to achieve business.

CASBN offers impeccable cost-effective solutions to help organizations stay connected. It enables true collaboration for teams or individuals within your organization and establishes secure communication among each individual or teams at your workplace. CASBN proves to be an efficient communication bridge that helps individuals or teams to collaborate.

Pleasanton, California, US

• Cross functional leadership role throughout the Pre-and Post-Sales Lifecycle.
• Through the lens of customer journey mapping created new Technical Service Offerings/SOWs to penetrate addressable market segments (SMB, Major and Enterprise).
• Created branding and marketing campaigns for Technical Services to increase revenue.
• Created marketing plan to create lead generation to increase sales and awareness of services.
• Created an employee on-boarding program to ramp up individuals on products and services.
• Created a self service tools strategy for internal and customer efficiency.

Acquired by Medallia. Strikedeck is building a revolutionary new customer success automation solution to deliver an outstanding customer experience and, proactively take control of the customer journey; with predictable outcomes (seamless renewals, up/cross and churn). www.strikedeck.com

Seattle, WA, US

• Creating excellent customer experiences.
• Leadership role managing customer engagements, throughout the Pre-and Post-Sales Customer (Client) Success.
• Ensured successful on-boarding of customers working hand in hand with Account Executives.
• Build out of Customer Support, Customer Success and Field teams across US and India.
• Created cross functional collaboration processes between Customer Success Managers, Sales, Support, Engineering and Product Management.
• Directly worked with Sales to ensure SOW, Implementation and Integration plans were achievable.

San Jose, CA, US

Leading the SDN / NFV Global Customer Support Team. Driving the customer lifecycle process and transforming the business to provide top notch support to Cloud Service Providers, Data Center and Strategic Accounts.Senior Director of Global Customer Success and Services at Vyatta Inc. In 2001 I created the GCS team at Vyatta was acquired by Brocade in.

Austin, Texas, US

- Leading a Global team of Fusion Middleware and Sun Software Engineers in Customer Support.

Palo Alto, CA, US

Palo Alto, CA, US

Leading Strategic Planning, Operations and Organizational Design for Expanding Group of Support, Training and Professional Services.

Dulles, Virginia, US

Certificate, Executive Development

Post Graduate Business Management, - Business Management And Finance