Vira Koreneva Email & Phone Number

Vancouver, Bc, Ca

Vancouver, Bc, Ca

Vancouver, British Columbia, Canada

- Managed portfolio of Omnichannel tools including Estimated Delivery Dates, Safety Stock, Intelligent Sourcing, Markdown and Stockout Management, Order Management System, and supporting reporting- Facilitated cross-functional requirement gathering sessions with technical, fulfillment, and DC program stakeholders as well as product partners. Resulting in a robust picture of pain points, desired outcomes, and success metrics within multifaceted environments encompassing numerous systems.- Partnered with the User Experience Research team to gather cutting-edge industry trends and deep customer insights on estimated delivery dates and fulfillment behaviors. Utilized this invaluable data to craft a strategic and informed approach to optimizing the estimated delivery date strategy.- Sunset legacy Safety Stock management system, transitioning to Dynamic Safety Stock ML tool as a bid for reducing cancellations throughout the fulfillment network. - Created the Bi-Weekly Product Connect with Blue Yonder Vendor creating a structured space for regular product centric check ins increasing awareness, roadmap visibility, and accountability- Promoted the consistent adoption of the 4-Tier Hierarchy rollout across Fulfillment and Inventory Intelligence Product Teams, fostering a robust shared understanding of the methodology's benefits and supporting Jira framework, streamlining shared goals and vision alignment- Solidified OMNI IS processes, including Epic refinement (content and meetings), Quarterly Planning preparation (quarterly prep, team and leadership enrolment), confluence structure for project work (standardized documents and placement), and Jira etiquette resulting in greater visibility and clearer communication across the team and dependencies.Key Achievement:- Developed and disseminated a unified mental framework and standardized language for discussing business opportunities withi

Toronto, Ontario, Canada

- Acted as Change Agent to champion adoption of process best global company process best practices - Analyzed competitive market, latest industry developments, and customer feedback to optimize backlog prioritization- Created an internal training course to increase team comprehension of customer value derived from - Commander Product as a way to facilitate better engineering decisions at the micro-level- Conducted customer interviews and wrote requirements to ensure features being built matched stakeholder needs- Groomed 12 month roadmap and ensured alignment across departments including sales, support, engineering, customer success, and marketing- Calibrated roadmap with company values and OKRs to ensure Product Vision is adhered to- Standardized bug gating process and ensured bug information is comprehensive and the backlog was prioritized using a value frameworkKey Achievements:- Researched and implemented of Snow Commander User Personas- Pioneered a Customer Enhancement Review Committee to provide an opportunity for internal stakeholders from various departments to provide customer interaction insights

Calgary, Canada Area

- Analyzed and documented business needs, processes, test scenarios, and results- Created user flow diagrams, wireframes, and prototypes to convey process flow- Researched new products and functionalities to expand existing feature set- Interviewed stakeholders to understand business problem statements and converted them into user stories with clear acceptance criteria- Ensured user success by writing user support guides, hosting user training sessions, and creating user - training videos- Managed customer accounts by providing customer support, business analysis, feature alignment, gap analysis, and on-site visits- Performed user acceptance testing and quality assurance to verify system performance during release cycle- Groomed backlog, planned roadmap, managed technical debt, and accounted for risks and impedimentsKey Achievements:- Augmented release rituals and documentation thereby streamlining company wide testing and release processes- Championed creation and implementation of Routeique Design System

Calgary, Canada Area

- Carried out data analysis as proof of concept for stakeholders using SQL - Wrote business opportunities, problems, and possible solutions- Validated proposed solutions and requirements Key Achievement: - Acted as primary business analyst on the biggest customer account at the time

Canada

- Distilled client business requirements by interviewing business stakeholders- Defined client root business problems- Developed possible solutions with wireframes, process flow diagrams, site maps- Produced UI / UI design direction using design flats with reusable design components and prototypes

Calgary, Canada Area

- Reviewed job applications, interviewed, and on-boarded new employees and volunteers- Maintained and updated the database for the LINC/ESL and other programs- Reviewed and responded to clients and LINC/ESL Providers’ inquiries via telephone, e-mail, and other written forms of correspondence- Assisted with preparing required reports, proposals, and project plans including ILVARC Government Funding Reports - Liaised with accounting department to ensure accurate invoicing of departmental expenses - Worked closely with ILVARC Director and managerial team attending to all tasks assigned with discretion, professionalism, and confidentialityKey Achievement: - Designed and edited April 2017 – March 2018 ILVARC Departmental Public Report using MS Publisher

Calgary, Canada Area

- Analyzed data and extracted pertinent information from internal and external databases- Identified metrics by which to standardize evaluation of relationships with partner universities- Presented findings to key stakeholders as a tool for future business development strategyKey Achievement:- Analysis generated was used as the primary metric for 5 year partner university agreement strategy

Calgary, Alberta, Canada

- Interacted with property managers, owners, and general public to gather and validate information requested by the City of Calgary- Ensured accurate, ongoing updates were made to thousands of property datasets in the City's software as a way to provide reliable information for the use of other professionals- Revised and approved application renewal forms, while providing support to customers during renewal process - Created progress metrics using Excel to capture headway and predict completion of various projects