Maintain profitable relationship with Existing Key Accounts/Clients Identify and develop new key Account/Clients.Tackle & Resolve Escalations within specified timeEnsuring the Acheivement of private label contributions & it's Margin Targets.Maintaining adequate stocks level & Ensuring replenishment at all times.Ensuring the Acheivement of Sales & development targets.Pricing,New products,category introduction & Competation Analysis.Drive & Acheive top line and bottom line TargetsEnsuring team functions properly and day to day operations.Cross Selling & Upselling.

Handling Territory of South Mumbai My JIO Store Operations

Sales & RevenueHandling store operations in an assigned cluster.Topline and bottomline achievement & growth planning and implementation.OperationsStore Operations Process implementation with Operations SupportEnsuring regular audits & reviews to meet desired standards.Coordination with different departments for operations effectiveness.People ManagementDevelop & maintain a motivated and enthusiastic team for achieving and exceeding targets.Store employee training, business orientationPeriodic performance review and appraisal of the store staff. Retaining competent employees.Customer ServicePlan for and implement customer care metrics, processes and plans in coordination with CustomerService Delivery team to maximize Customer Service Index (CSI) points.

Sales & RevenueTopline and bottomline achievement & growth planning and implementation.OperationsStore Operations Process implementation with Operations SupportEnsuring regular audits & reviews to meet desired standards.Coordination with different departments for operations effectiveness.People ManagementDevelop & maintain a motivated and enthusiastic team for achieving and exceeding targets.Store employee training, business orientationPeriodic performance review and appraisal of the store staff. Retaining competent employees.Customer ServicePlan for and implement customer care metrics, processes and plans in coordination with CustomerService Delivery team to maximize Customer Service Index (CSI) points.Ensuring required SLA’s are met to enhance customer satisfaction.Inventory ManagementStock Management