Viral Mehta Email & Phone Number

Greater Chicago Area

Staff lead for a member-staff committee consisting of CAP Governors and member and staff SMEs; tasked with keeping the Board informed on technology needs and advancements that can impact pathologists or the practice of Pathology. Recipient of 2023 President's Appreciation award.In a newly created role at this $200M healthcare non-profit responsible for developing capabilities around:● Technology Planning: led IS strategic planning that included migrating to the Cloud; collaboratively created technology roadmaps to address business demand or technology stack changes● Investment Planning: developed scenario based financial models to understand financial impact of proposed technology changes; created annual budgets and quarterly forecasts with finance partner● Performance Planning: revamped the performance measurement methodology for the IS division from activity based metrics to an outcome based performance scorecard; work plans for each division goal then cascaded into team and individual annual goals● Strategic IS Communications: created quarterly and annual Board and Member Committee reports to communicate IS activity, accomplishments and future state planning

Greater Chicago Area

Led a team of onshore employees and offshore contractors to revamp select business processes to support ongoing business transformation:● Defined the vision & implemented an enterprise wide collaboration model (people, process & technology) to meet business transformation goal of breaking down legacy silos● In conjunction with CHRO, architected and deployed a new SaaS HRIS (SAP SuccessFactors) to enable a new HR service delivery model sourced via a BPO partner● Partnered with Sales to revamp the customer acquisition technology stack; implemented Salesforce (CRM), SpringCM (contracts management system), a lead generation system and integrated them with legacy Peoplesoft ● Evaluated creation of an offshore captive delivery center to transition IT and backoffice support activities

Greater Chicago Area

(Post Ipsos’ acquisition of Synovate) With 16,000 employees in 88 countries and ~$2B in revenue, Ipsos is the third largest market research company. Part of Global Enterprise Architecture team and responsible for strategy, selection & & socialization of mission critical platforms:● Advised business leadership on strategic technology procurement including acquisition due diligence● Led business & IT teams to conduct end-to-end technology reviews & propose enterprise wide solutions to enhance product portfolio● Mentored internal technology teams on creating business cases, understanding evaluation frameworks, incorporating project management principles, formulating end user adoption strategies, product roadmaps, etc.

Greater Chicago Area

(formerly known as Synovate)Reporting to Global CEO, responsible for reinventing Synovate’s knowledge management & collaboration platform. Created a 3 year product roadmap. Engaged leadership to elevate this as a core competency.

Greater Chicago Area

(formerly known as Synovate)Reporting to Chief Strategy Officer, responsible for build-out & implementation of corporate systems to support acquisition & organic growth: ● Led global teams to identify & rationalize the application landscape for business systems● Facilitated transfer & adoption of business processes & platforms, to & from acquisitions● Created & implemented strategies to embed knowledge sharing into process & culture

Greater Chicago Area

(formerly known as Synovate)Reporting to Global CIO, and as part of the newly created CIO office: ● Created & executed a plan to revamp corporate intranet thus promote greater knowledge sharing & collaboration between 6,000+ employees in 57 countries using Portal, Content Management & Collaboration platforms (IBM Websphere, SharePoint & custom Java apps)● Developed knowledge management & governance strategies for intranet content, information architecture, taxonomy etc. Partnered with leaders & user communities to ensure end user adoption● Led enterprise wide review of use of hand-held data collection software. Scope included needs analysis, current state assessment, competitive landscape, industry trends, vendor capabilities & roadmap. Recommendation implemented & resulted in standardized use of a common platform, uniform practices, leveraging of global in-house resources, protocols for using partner services, etc.

Greater Detroit Area

(formerly known as Synovate) Reporting to Group CEO, managed global expansion of the automotive research division. Executed multi-country research studies that were critical to the global expansion:● Major business development wins included creation of a joint venture with a leading US automotive dealership body to offer a non-manufacturer, customer satisfaction program. ● Managed numerous multi-country research studies for US & foreign auto manufacturers; provided analysis, reporting & presentations as needed.

Greater Detroit Area

(formerly known as Synovate)During internships and part-time consulting provided analytical and desk research for market research studies focused on alternative fuels & propulsion technologies.

Mba, Marketing

Information Systems Project Management

Ms, Mechanical Engg

Bs, Mechanical Engg